Tops is a small market that offers a welcoming atmosphere and a good selection of food and everyday items. Customers appreciate the store's easy navigation and quick checkout process. Despite having limited quantities and some challenges with maneuvering motorized shopping carts, the staff is consistently noted for their helpfulness and friendliness. Shoppers have expressed gratitude for associates who assist them in finding products, and many highlight specific employees for their exceptional service. Overall, Tops is seen as a quaint and reliable store for everyday needs, with a loyal customer base that values the personal touch.