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February 2024 by Dennis R.
As long as you don't need to ask for help with a repair. Communication is poor and follow up is non existent.
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October 2023 by I Gotta eat
Great small business, Excellent customer service and have most products you need for home or business.
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October 2023 by mpmp
The only hardware in town now, you got to love it.
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August 2023 by Tyler M
Coakley has some of the most friendly and helpful staff around. Hardware store employees must get the weirdest questions on a regular basis, including from people like me. They've always taken the time to help answer questions and find products, and if they don't have something in stock, they can special order it efficiently and easily. Shop local!
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August 2023 by Greg Peck
Good selection of goods forsake. Plus they do a lot of good things for the community
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June 2023 by paul snyder
The website is NOT user friendly.You can even search for items.
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February 2023 by James Gibson
Good selection and majority of employees are very helpful and friendly. Some of the "specialists" are not as professionally organized or knowledgeable as they should be. Also, they have gone from being the most affordable hardware store in town to charging higher end prices while still offering the same lower end quality products. Signs and media advertisements claim to be charging the same as Lowe's and other big box stores but actually are charging roughly 30% more for the same products and brands.
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December 2022 by Tony Kreuzer
Always find staff 100% willing to assist! Last visit tested flashlight batteries for me and assisted in trying to accomodate my bulb request. More than anyone could ask!
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October 2022 by A.P. “Tony” Chandler-McKenna
Small home & hardware store with a very good selection, generally and for its size. Extremely friendly, helpful, and accommodating staff. Never had any issues with returns on power tools or other high dollar items that had manufacturing defects or had to be returned for any other reason. Conveniently located, this was my go-to place for just about everything from small amounts of garage chemicals to blue jeans for as long as I lived in SL.
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October 2022 by BRUCE WILD
Nice store. They still have a limited variety of items in stock due to Covid. Don't blame them. Nice friendly service people too.
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September 2022 by Alex welling
They got all the things and very friendly staff!
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July 2022 by Patrick H.
I have been shopping at this store for more than a decade. Today, the cashier was grossly incompetent. First, did not know what was on sale and refused to honor the sale price for an item. Then, could not find my account in the system and insisted that we did not have one. Manager had to come over and pull it up which took him all of 2 seconds. It seems like each time I shop at this store the experience gets worse. It was much, much better when it was an Ace hardware store.
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January 2022 by Ted Thien
Went to Coakley's to get vinyl plank flooring installed after another flooring company in Lake Placid lied and mislead me about when they could get the product and when they could do the install. I am so glad that I found Coakley's! They were very straightforward about when the flooring would arrive and when they could do the install. And the product they recommended and the install are great! The did the install in 3 days (the other place in Lake Placid said it would take 5 days) and the installer was very professional and a very hard worker. We will definitely be going to Coakley's again.
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January 2022 by Donald Drasye
Nice local store, knowledgeable staff and we enjoy shopping there.
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September 2021 by Stephen Nesbitt
Very helpful place. Nice people.