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“Trustco bank has been phenomenal in service from the dedication to their customers to the ease of multiple locations. Thanks to Chad Smith and his team at Saratoga not only my initial mortgage but the refinancing has been a breeze!”
9AM - 4:30PM
19 J F King Dr Bldg 105, Saratoga Springs
Banks
“Very friendly, I had to drive from MA to get a special medallion signature stamp. It was quick and easy. This is why I keep and use Navy Federal as my primary bank. Thanks to their amazing team! Just a note this branch is on a base with an unmanned gate. I'd suggest having proper ID just in case.”
“Love Trustco Bank, Doing business since 1987! Ashley made the experience easy and comfortable for my recent auto refinance! She was able to assist me and close my loan within a week! Great customer service!”
“I actually bank through a sister union from Oregon but as I'm here for work I do all my banking here. I've never had a problem. The workers are always polite and efficient. The lobby is clean. I can't complain”
“Lynn is an amazing bank manager as well as the rest of the staff. Since my husband stopped doing our banking Lynn helped me get everything in order, as my husband wasn’t a very good organizer of our finances. Thanks Lynn and staff.”
“Very professional! The young man with the red hair was very nice. When SEFCU couldn't help me, I called them and they said they'd be able to. Very professional and friendly atmosphere, very helpful, very quick. Thank you guys so much!”
“Maureen is an exceptional advisor in every sense of the word and a true professional. From start to finish her thoughtful, wise approach helped us to set up the proper accounts for our family and a long term investment strategy. Maureen truly cares about her clients and their best interest- ensuring that you are educated on products that fit your financial goals. I would highly recommend Maureen for all financial needs, and long term planning.”
9:30AM - 4:30PM
3057 NY-50, Saratoga Springs
Banks
“I LOVE this bank and the employees.... Tracy , Marybeth, Desiree and Chelsea.....have always bent over backwards to help me achieve my business and personal goals quickly and effciently !!I have owned and operated businesses for over 20 years and this bank far exceedes my experiences with all other banking institutions ! If your looking to be more than a number I stongley suggest Capital bank and this amazing staff!!”
“Staff is ALWAYS friendly and calls you by name . In a town that's growing so quickly it gives me peace of mind to know that this institution still holds on to that small town positive attitude !!! Nice job guys !!!”
9AM - 4PM
3025 NY-50, Saratoga Springs
Banks
9AM - 4PM
3016 NY-50, Saratoga Springs
Banks
“A very, very good banking experience. It has a nice, warm, yet professional, vibe inside. But Lead Teller Alisha Miller was particularly helpful. It is never easy to go into a new bank, where you have no account, and ask for a favor of sorts (I was wanting to cash a check drawn off of the bank). Yet Alisha was very welcoming and most helpful. She was warm and related while also being professional and efficient. I can only hope that one day she becomes a consultant, helping the other banks I have had to do business with over the years learn how to embody her combination of individualized friendliness with financial professionalism.”
“I would like to start by saying how professional I get treated every time I walk through the door. Barbara Kenyon walked me through the loan process professionally no surprises. Everything was done and expedited very quickly. I would also like to point out I am a person not a number and greeted each time I walk through the door. Thank you for your wonderful customer service.”
“Just wanted to say thank you to Deann Devitt at the Adirondack Trust bank on Broadway in Saratoga Springs. Went in today to open a few accounts. She made the process so simple, she was such a professional with a very pleasant manner. I banked here when I was young, have had a few negative experiences at other banks. I'm very pleased to be back banking with the Adirondack Trust bank again. Somewhere with great customer service that has employees that are happy to help and really seem to care. Thanks!!”
“So grateful to Toni, the bank manager for all that she has done to assist us with our banking needs since we moved to Saratoga over 10 years ago. She goes way over & above her duties.
She is knowledgeable & always helpful, with patience. She greets the customers & makes people feel that she cares. She enjoys her job. Her upbeat attitude makes going to this branch always a pleasant one.
The other bankers & Toni work as a smooth team.
We also appreciate Laith for his friendly, helpful assistance.”
9AM - 5PM
27 Division St, Saratoga Springs
Banks
“Doing business with this bank lately has been a pleasure, especially when dealing with Chase and Dina. Dina is so helpful and personable, and was able to help my husband through a thorny problem that has existed for a while. Chase is similarly knowledgeable and efficient. It is really great to have no-hassle dealings with people who know what they are doing, and who care!”
“Amazing customer service! Carried mortgage with this bank and worked on refinancing with lower rates. They let me know when I qualified for lower rates and more! What bank does that?! Have had bank accounts and CD here. Great people where they get to know your name at your branch(es)!”
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“This branch helped me a lot especially since I didn’t understand withdrawal slips, helped me fill it out and where to get them. The tellers were very nice, managers were also helpful when they weren’t assisting someone else.”