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“Trustco bank has been phenomenal in service from the dedication to their customers to the ease of multiple locations. Thanks to Chad Smith and his team at Saratoga not only my initial mortgage but the refinancing has been a breeze!”
9AM - 4:30PM
19 J F King Dr Bldg 105, Saratoga Springs
Banks
“Very friendly, I had to drive from MA to get a special medallion signature stamp. It was quick and easy. This is why I keep and use Navy Federal as my primary bank. Thanks to their amazing team! Just a note this branch is on a base with an unmanned gate. I'd suggest having proper ID just in case.”
“Staff is ALWAYS friendly and calls you by name . In a town that's growing so quickly it gives me peace of mind to know that this institution still holds on to that small town positive attitude !!! Nice job guys !!!”
“Ashley Charpentier, Branch Manager from the Wilton office on Route 50 went above and beyond helping me.
I was selling my house and purchasing a condo and needed a Trustco home equity loan.
Ashley took care of the loan for me.
She was extremely easy to work with and was always just a phone call away.”
“Very professional! The young man with the red hair was very nice. When SEFCU couldn't help me, I called them and they said they'd be able to. Very professional and friendly atmosphere, very helpful, very quick. Thank you guys so much!”
“Our nonprofit organization, Morgan Duke Conservation Society, recently opened a bank account with Adirondack Trust Company, and we had an amazing experience. The entire process was smooth, professional, and easy from start to finish.
The employees and bank managers were incredibly helpful and always answered all of our questions through email communication in a timely and professional manner. Their customer service truly stands out, and they made us feel supported throughout the entire process.
I highly recommend Adirondack Trust Company to anyone looking for a trustworthy and professional bank, especially nonprofit organizations searching for the right banking partner. Adirondack Trust Company is definitely an excellent choice.”
“Maureen is an exceptional advisor in every sense of the word and a true professional. From start to finish her thoughtful, wise approach helped us to set up the proper accounts for our family and a long term investment strategy. Maureen truly cares about her clients and their best interest- ensuring that you are educated on products that fit your financial goals. I would highly recommend Maureen for all financial needs, and long term planning.”
9AM - 5PM
295 Broadway, Saratoga Springs
Banks
“Lynn is an amazing bank manager as well as the rest of the staff. Since my husband stopped doing our banking Lynn helped me get everything in order, as my husband wasn’t a very good organizer of our finances. Thanks Lynn and staff.”
9AM - 5PM
3025 NY-50, Saratoga Springs
Banks
“I actually bank through a sister union from Oregon but as I'm here for work I do all my banking here. I've never had a problem. The workers are always polite and efficient. The lobby is clean. I can't complain”
9:30AM - 4:30PM
3057 NY-50, Saratoga Springs
Banks
“I LOVE this bank and the employees.... Tracy , Marybeth, Desiree and Chelsea.....have always bent over backwards to help me achieve my business and personal goals quickly and effciently !!I have owned and operated businesses for over 20 years and this bank far exceedes my experiences with all other banking institutions ! If your looking to be more than a number I stongley suggest Capital bank and this amazing staff!!”
9AM - 5PM
3016 NY-50, Saratoga Springs
Banks
“A very, very good banking experience. It has a nice, warm, yet professional, vibe inside. But Lead Teller Alisha Miller was particularly helpful. It is never easy to go into a new bank, where you have no account, and ask for a favor of sorts (I was wanting to cash a check drawn off of the bank). Yet Alisha was very welcoming and most helpful. She was warm and related while also being professional and efficient. I can only hope that one day she becomes a consultant, helping the other banks I have had to do business with over the years learn how to embody her combination of individualized friendliness with financial professionalism.”
“I would like to start by saying how professional I get treated every time I walk through the door. Barbara Kenyon walked me through the loan process professionally no surprises. Everything was done and expedited very quickly. I would also like to point out I am a person not a number and greeted each time I walk through the door. Thank you for your wonderful customer service.”
“This bank is wonderful! When I opened my CD I got a reasonable percentage on what I would make which is right around exactly the amount I was hoping to make. The tellers and managers are very respectful and welcoming. They also have a very cool aesthetic!”
“So grateful to Toni, the bank manager for all that she has done to assist us with our banking needs since we moved to Saratoga over 10 years ago. She goes way over & above her duties.
She is knowledgeable & always helpful, with patience. She greets the customers & makes people feel that she cares. She enjoys her job. Her upbeat attitude makes going to this branch always a pleasant one.
The other bankers & Toni work as a smooth team.
We also appreciate Laith for his friendly, helpful assistance.”
9AM - 5PM
27 Division St, Saratoga Springs
Banks
“I had unexpectedly positive experience while applying for HELOC. In our phone conversation Auberiana Jones was extremely professional, knowledgeable, polite, patient, reliable, and friendly. In concise way she explained to me the product and all what I need to know, straight to the point. And it was just the beginning. Throughout the whole process I received from Bank of America exceptionally caring and responsive interactions. I tried to apply in several other popular institutions (including highly regarded Leader Bank), but for one or another reason I wasn't able to succeed. Only Bank of America presented very good understanding of my financial needs and responded well providing what I was looking for. If you need a HELOC, I highly recommend considering Bank of America.”
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“This branch helped me a lot especially since I didn’t understand withdrawal slips, helped me fill it out and where to get them. The tellers were very nice, managers were also helpful when they weren’t assisting someone else.”