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February 2024 by jdjacksjr
I ordered Valentine's Day flowers and card to be sent to someone local in Saratoga Springs. Nothing ever arrived. Looking for a refund.
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November 2023 by Debi Quade
I spoke with Rachel to order flowers for my very special Aunt's birthday. Rachel was so helpful. She was patient and did a wonderful job with the order. The flowers arrived earlier then I expected. Prompt service. The delivery person to extra care to be sure they stayed warm in the cold outdoors. The photo does not do them justice. They are so pretty in person. My Aunt was thrilled with the pumpkin holder. She will be using it again and again. Thank you Dehn's Flowers.
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August 2023 by Danielle Torres
Edit: After posting this review I received a call from who I am assuming is a manager. She apologized for what had happened and issued me a full refund. I am changing my rating from 1 star to 3 based on their desire to correct the situation.I saw a nice bouquet online, the "bellini mix". I called and asked about it and was told the picture I was looking at was the "deluxe" bouquet so I ordered that. It was $60. When I went to pick it up it was half the size as the picture, had about 4 carnations (which I were told were not carnations), 1 rose and two other random little purple flowers. I expressed how disappointed I was and that it was much smaller than I was expecting and I was not happy with it. There was no offer to try to make it better or any kind of discount made. It was a last minute gift, I had already paid for it online and just frustrated so I left with it and ended up going to price chopper and buying more flowers to put in it to make it look better. I should have just asked for my money back and left. Very unsatisfied.
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August 2023 by Justin James
I do not recommend Dehn’s flowers. When you call the staff is extremely rude and off putting but if you come in they are sweet and nice to your face but you hear them talking about you as you leave. The plants are underwhelming and most of the time dead the only plants worth buying are the ones in the store but are extremely overpriced 75$ for plants I can spend 20$ on and make the same thing at home. The flower arrangements are absolutely gorgeous though. (Hence the extra star) just overall underwhelming and disappointing experience. Also they have so many greenhouses but such a limited selection of plants in the area behind the store. Will not be returning and do not recommend.
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July 2023 by Laurie Rabinowitz
Such a lovely flower and plant store! The succulent room is impressive; the staff is friendly and helpful. They made me a birthday gift sent on behalf of my mother and its still alive and well three months later! Thanks, Dehn's!
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June 2023 by Brett Mosier
Had a delivery scheduled, needed it changed the day of. They did it for me with no problem at all. Highly recommend. Beautiful flowers as well!!
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February 2023 by Taylor Kaun
I did a last minute order on Valentine’s Day for delivery. I was surprised they were even willing to fulfill it since it was a purchase the morning of. I had the florist choose the entire bouquet and the outcome was beautiful! Thank you so much!
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December 2022 by Tonya Dybowski
Ordered flowers for our Grandson's service and were appalled at the display Dehn's provided. Very few flowers and greenery was wilted like it had been frostbitten. It was nothing like the picture that was displayed online.
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September 2022 by Jami K.
I received such a gorgeous vase of flowers, ordered by my friend to brighten my recovery from surgery, I am amazed at the quality and beauty of the arrangement. Thank you for such loveliness.
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August 2022 by Colleen Norris
A shout out to Kristin for her outstanding service on finding just the right gift. Kristin was so patient and gracious. Living out of town and wanting just the right gift takes time and I appreciate her for taking the time to let me know other gifts not on the web. Dehn's is my florist for all future purchases.
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June 2022 by Kathy Schwartz
Abby did an amazing job with my daughters wedding flowers! The bridal bouquet was exactly as planned and stunning!! Thank you Abby!
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May 2022 by TM Lane
I found Dehn’s on an impromptu google search today, Easter, to request a delivery for a very special gesture. Initially, as several other places, when I called I was told they were not doing deliveries today. Moments later the shop manager, Dawn, called me back and described she was willing and able to help me. She worked within just minutes before closing to put together a custom order she was to deliver herself! Not sure why Dawn chose to do this unexpected thing that added to her work day on a Holiday, I am very grateful that I she did! World def needs more people like Dawn! Thank you Dehn’s and mostly thank you Dawn! ?✌️
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March 2022 by Jessica Holmes
I think Dehns is a great place and have a good selection of annuals in the spring and summer however I am not happy with the floral department. My poor boyfriend ordered me flowers for Valentine’s Day and he called twice because they hadn’t been delivered. They kept reassuring that they were on the way. he called the next day for them to say they left him multiple voice mails about it being out of the area. He never received a call and talked to a person twice that day and they didn’t think to tellHim it’s out of the area? Also why did they accept the order if it’s out of the area. they will be bringing them tomorrow so I’ll have 3-day old flowers, and my boyfriend didn’t get a refund which I think he should get. I just feel bad because he was trying to surprise me and it didn’t happen.***edit. There was not a single message left on his phone. He called twice that day and they told him it was on its way not one mention of it being out of area. It also shouldn’t have let him order it. It’s only 10 miles away so I also don’t see why it was a big deal when it was already purchased. Obviously communication doesn’t exist at the shop.
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February 2022 by Ellen Jackson
As wedding photographers, we absolutely love Dehns! They do exceptional work! Whenever we need floral arrangements for any of our shoots, we go straight to Dehns! If we have a bridal couple looking for a florist, we send them to Dehns! They take care of all of our floral needs! They have always gone way above and beyond our expectations!! Thanks for all of your awesome work!-Josh and Ellen Jackson, Jackson Photography
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December 2021 by Racheal G
My aunt went in the hospital the afternoon before Thanksgiving and the lovely people at Dehn's flowers helped me get flowers delivered that day. I called them as soon as I had her room number, but I didn't have a lot of hope when I realized it was after 4pm. Thank you so much for helping us cheer her up a little during the holidays.
