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February 2023 by Mackenzie Gates
I (luckily) tracked down a hard to find Ulla Johnson top at Encounter Boutique. Beth was a delight to deal with. She promptly assisted me, and shipped the shirt out of state. I would definitely order from this store in the future.
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January 2021 by Emily DiSiena
Always a great selection and a knowledgeable staff to select pieces for your body shape. I love that they have some made in America items
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January 2021 by Nichole Rigolosi
Absolutely love this store! It's one of my top "go to's" when I need that perfect piece of clothing or outfit for upcoming event. The stylists and Boutique Box make it seamless to try clothes in the comfort of my own home, without the hassle of ordering online, paying shipping costs and having to mail and package things back up. The clothes are as unique to the name, too. If you like high end clothing (with customer service to match) and don't want to ever have to worry about having the same top or dress as anyone else at that local party, this is your store!
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January 2021 by Mak Pro Accounting Solutions, LLC
Wonderful small business who has done an excellent job during COVID of trying to keep staff and customer safe. Thank you!
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September 2020 by Jessica Holmes
Today upon walking in I see a sign about wearing sanitary gloves. I do a quick scan at everyone else in the store. No one else is wearing them. So I walk in, immediately get stopped and asked to put on gloves. As I am putting them on I see the associate handing merchandise over to a customer ( nether are wearing gloves) and customer hands item back to associate. Not pleased with the unequal treatment. Will not return, do not recommend.
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August 2019 by Christine Piazza
Beautiful store latest trends and classic beauty
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July 2018 by Beth Smith
What a fun place to shop right on Broadway in Saratoga Springs. Great selection of items that you don't see at every other shop and excellent customer service from Beth and her staff.
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July 2018 by Ann Marie Chimiak Flores
If you want one of a kind fashion that is trendy and sure to turn heads this is your place. its worth the investment to find those few things that make you smile everytime time you put them on. and the accessories are amazing!!!
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July 2018 by Marcia K.
If you are a person who appreciates a small business that works very hard to provide top and emerging designer fashions. You will love Encounter, it's owner and the stylist at Encounter. I find the review about the hat return very self-serving. Compelling me to write my own review. Stores have policies, they have to maintain or they would be out of business. Although it is very unfortunate that the person was unable to wear the hat because of medical issues. It seems quite a spiteful review. More about the person who didn't get her way than the actual store itself. I have shopped at Encounter for many years and strongly believe they work very hard to provide the best service and experience for all of its cliental. Their return policy is very clearly stated. On my most recent trip to Encounter, came away with two more pair of CalaXini shoes. I purchased a pair last year as well as one for my daughter. We both love them. The best way to find out if you would enjoy the Encounter experience, is to try shopping their for yourself.
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May 2018 by Danielle Levesque
Excellent selection of clothing and accessories that are not available in every store. Love that you walk out of the store not looking like everyone else. You look and feel special.
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April 2018 by Anita V.
Stopped in during a weekend in Saratoga. Erin was very engaging and helpful. Great mix of brands and styles. Came away with several fun pieces. I like that they have some known names as well as some local designers. They offered to order other sizes and ship to me so I could decide on what to keep. Called back today to have them ship a pair of earrings that I loved, but didn't buy initially. Thanks Encounter!