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November 2023 by OnTheMove
You can get just about anything you need at Family Dollar! This location has had its ups & downs with keeping employees & their employees being professional & courteous to customers. In the past 6 years, there have been some doozies that I would have fired the first day! My visit today, there were 3 employees on duty, a very nice lady checking us out, & 2 stocking shelves. The store is small & packed but they’re doing the best they can. I found everything I needed and the 2 employees who helped me out were awesome today! P.S. Corporate should schedule a deep cleaning of the store. It is very dingy & needs further organization!
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November 2023 by Dee Latalladi
The Family Dollar on West Ave is convenient for me because it's in my neighborhood they have varieties of all kinds of stock and then some stuff that's always there the prices are so much more reasonable so I would tell you it's my go-to store you know it's it's not a high priced store for where the money people go no they keep us in mind that are cleaning our house and reasonable prices on shorts and t-shirts and things like that and I'm grateful that I have one right here my neighborhood
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October 2023 by Jeff Hulett
Employees are on drugs, you would think at there age they would grow up! They were tweeking an going a mile a minute going no where!
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September 2023 by Lori Carrier
Says they close at 9 PM. Here at 7 PM on a Wednesday evening. They are closed!
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September 2023 by Ellen Zee
Convenient inexpensive store, look at the sales on Starbucks coffee & monster drinks. There's frozen food doesn't look great, but for quick first aid need or quick laundry detergent it's convenient
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June 2023 by susan crounse
I found the assist manager rude down right rude as soon as I walked through door she says whatever you are to buy we don5 have bags so you’ll just have to take stuff by hand no you use a cart to get to car either we have so you can’t steal them out the door,and the lighting in the store was awful!!
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April 2023 by Ally Jack
great prices but the staff is obnoxious!!!! it's ok i'll save my money & go somewhere else!!
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January 2023 by Monique Bosjolie
Dirty and dumpy- lots of trash (a million cigarette butts, etc) directly in front of the store. Windows and floors filthy. Only good if absolutely necessary.
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December 2022 by Riley B.
Always dirty, but what do you expect from this type of store. But okay, I go in and see 50% off signs all over a shelf and on the shelf is some chocolate. So, I get 2 items. I am in line with one person being rung up who has a lot! (I mean a lot, looks like she was buying Christmas presents for everyone!) The other cashier you can't see, but I can hear him talking to a customer. After waiting for quite a while I walk to the other side where there is now a sign that says go to the other cashier and he's off near the door talking with a customer like they knew each other. Okay, maybe he's leaving for the day. Nope he comes around with something in his had to apparently restock. I ask if he can ring us up, he says sure and continues walking away. I guess putting that tiny one item away is more important than taking care of customers? Well finally he returns and I put my items down and he smiles smugly and says "oh just so you know these aren't 50% off." WHAT? why do you have signs all over for it 50% off if that's not the case.I left.Never will shop there ever again!!!!
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October 2022 by MC
The western avenue Saratoga location is a very poorly ran operation. The employees are rude, especially Heather, and don't have any basic customer service skills. The front of the store looks like a dump and the employees some how think it's a good idea to smoke cigarettes right by the entrance while customers are walking in or out. This store needs a complete management overhaul with more efficient employees that get paid a decent wage.
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October 2022 by Tia Desrae
Heather is a rude racist lazy individual. She shuts the store down early simply because she does not want to work. Worst family dollar in Saratoga. Don’t go there unless you want to catch a case, seriously!
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June 2022 by Rain Y
Heather is a rude racist lazy individual. She shuts the store down early simply because she does not want to work. Worst family dollar in Saratoga. Don’t go there unless you want to catch a case, seriously!
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June 2022 by Mae W.
I've shopped at this location for many years, and goodness, i've never met such a miserable cashier in my life. The decrepit old woman with a mullet, Heather, has the worst customer service skills i have ever seen in my life. Every time i'm in this location, she is either outside smoking while customers line up, or she has a miserable attitude about having to do her job. As someone who's worked with the public all my life, i get that it's grueling. I understand having bad days and being short with customers- but this woman NEVER shows any kind of kindness, or even a smidge of respect to the customers of this location. I will not be shopping here again until she is let go, or at least re-trained in customer service.
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May 2022 by AgentMC
The western avenue Saratoga location is a very poorly ran operation. The employees are rude, especially Heather, and don't have any basic customer service skills. The front of the store looks like a dump and the employees some how think it's a good idea to smoke cigarettes right by the entrance while customers are walking in or out. This store needs a complete management overhaul with more efficient employees that get paid a decent wage.
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March 2022 by Alexa Živojinović
I went here for a sale on Pepsi cans, 3 twelve packs for $12.I go to the register and they tell my my total would be close to $30. I brought up the sale and the cashier said “it’s only certain ones”. (The sign just said “Pepsi products” it didn’t note any exclusions.) I had two cases of Mountain Dew and one of Cherry Pepsi.I asked what ones would be included in the sale, and I would simply swap them out- like if it was only classic Pepsi, I would have just swapped my selections for classic Pepsi.Then the cashier said “oh it’s only on the app. You need the app for this.” Again, the sign didn’t say anything about it being an app exclusive sale or whatever. The Flyer even advertised this sale.She would not believe me when I said the sign simply said “Pepsi Products 3/$12”, and would not accommodate the sale.Very rude and frustrating and I left without making my purchase.
