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February 2024 by Melissa Campbell
Always very friendly, helpful and knowledgeable staff! Clean in appearance as long as dog owners clean up after their dogs messes. Which occasionally they do not, which makes my dogs go crazy!
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February 2024 by Floyd Thomas
My grandchildren always like to go here and look at all of the different fish, birds, and reptiles. Sometimes, for a treat, we'll buy a new fish ? or a couple of aquatic plants
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January 2024 by William barsalow
Stopped in to check on cat food for a diabetic cat which they had great place recommend anyone stopping there to do their shopping for their furry Friends
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January 2024 by Laura Mitchell
I feel like for such a conglomerate company there prices are high and alot of times they don't have the kitten food in stock for my longhair Scottish fold. We are at the mercy of them. I wish they would get a better variety for her.
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December 2023 by Mike White
Very helpful staff, service with a smile. Thank you
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December 2023 by Rita Galchus
Thanks!
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December 2023 by Angela Guzman
We love bringing our cats there to choose toys an we got to see Santa!! Wish they had kitty treats they have dog ones
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December 2023 by Nancy Lethbridge
They have a lot of inventory and always specials going on. They also have a rewards program!
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December 2023 by lisa baker
They have giant meal worms most of the time!!
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November 2023 by Bonnie Carter
I went through the Banfield Vets. Please do not take your pet to this place. All they want is money and don't care for your pet. They try to get you to sign up for this insurance. Which I did, and telling me my dogs cleaning would be covered under the insurance, nothing out of pocket. Well it ended up costing me $188. Now my dog is sick throwing up, not eating and sounding like he is in pain. I will never take my animals to this place again. I tried to cancel the insurance and they are telling me I have to pay $600 to cancel it. Please Please don't sign up for this insurance and don't bring your pet to this place. They are very hungry money people. I had to do one star and I don't want to put any.
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October 2023 by B. Marvel
Very large store, huge selection of pets and supplies. Great staff, they are very knowledgeable and helpful. Some even have the pets you have too.
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September 2023 by Nothsa Mahnrub
A few of the staff members made our last 2 trips unenjoyable so me and the family don't go here anymore. They don't want to help you, they just act like you're a problem and you're bothering them. I get it though, I'd hate to be in customer service and actually have to help a customer ? (did it for over 15 years, (if you don't like it get a different job)
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August 2023 by rebdingman
This place is awesome. The staff are friendly and very smart. They make sure you are prepared for any new pet. We have bought both Chinchillas and both hamsters from this place and will continue to buy more.
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July 2023 by Steven Bickford
Had amazing time with my baby Great Dane !!! They were very welcoming and helpful for me to get him some awesome toy's. Best part is they don't say you can't have dogs in the store "obviously" ?.
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May 2023 by Barbara Nast
Went in to the Saratoga petsmart to get a bigger tank for one of the well taken care of bettas we had bought in VT petsmart and took a peek at the bettas I felt horrible for them the small containers r bad enough but atleast at the other store they were clean n all healthy. The ones here had yellow water there were several dead bettas and even ones with brown water dead and covered in fuzz. It really makes me wonder if they even feed them because u would think they would notice the dirty water and dead ones and get rid of them n change the water. Disgusting
