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September 2023 by Lexie L.
This is the worst pharmacy. I would advise everyone to stop going to this pharmacy. They are incompetent and can't fill a simple prescription.
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February 2023 by Doug H.
Wilton RiteAide on route 50 Saratoga Springs, NY 12866 is the worst Pharmacy I have ever been too. Alot of times Prescriptions are not ready some of the workers in there are very rude and nasty. You try to talk to them to find out why your prescriptions are not ready or tell them you don't have this problem with other pharmacies and they hang up on you. I was hung up on twice. I hear the same issues from alot of people even Doctors offices are having problems with them. Very Unprofessional. I don't have these issues at CVS.
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December 2021 by Jody W.
Why do I keep forgetting about this Rite Aid location? I've visited several times over the years to pick up random items and it's never too busy, always really clean and it's been easy to find whatever I needed. The store is also very spacious and the staff is always great. And...I'll admit, the candy selection doesn't suck, either. But I want to give a particular shout out to the pharmacist - I believe his name was Steve. I went to this Rite Aid last night for my Covid booster shot. I had my appointment and was in and out within 10 minutes. Steve's "bedside manner" is exceptional! I wish I had my first two jabs here-I didn't even feel the shot last night. My previous two experiences (at a different pharmacy) were administered by someone that was not as gentle, knowledgeable or friendly.There are stuffed animals on the table for people that are nervous/anxious. Steve uses humor to literally make it quick and painless. While I don't have a lot of anxiety around immunizations, a lot of people do. I'd send them to this Rite Aid location and hope that Steve is the one that takes care of them. While I was waiting, I heard some of the chatter from afar in the prescription area-the staff members behind the counter were upbeat, friendly and informative. They were the exact opposite of the folks at the other pharmacy that I went to for my first 2 covid shots. (They were understaffed, overwhelmed and cranky). Why the stark difference? I don't know... but I'm considering moving my prescriptions here if need be (although I don't take any medications).
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November 2016 by Bill Z.
It's nice to know that I can get as much Christmas candy as I want at this Rite Aid ... the first week of November. It's too bad some of the other shelves containing items of more interest to me in a drugstore/convenience store weren't stocked as well. I think it was due, in part, to being under-staffed (see below). It's also too bad that your only compensation for above-average prices on many items here is that you can get some "compensation" if you buy a (probably unnecessary) 2nd item at 50% off. When we were there, there was a line building at checkout, and someone in line had to walk through the aisles to find the clerk - he was busy restocking shelves. Hmmm. I have to believe the store redeems itself through its pharmacy, but I don't know for certain. This is not my family's pharmacy, theirs is a Rite Aid on the other side of town we like much better.
