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September 2023 by Kevin Goldsmith
Second time coming here and very pleased with their service and workmanship. Fixed transmission pan on two of my cars
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June 2023 by Hello Carlo
Just noticed repair ok..repaint poor.Took it back in...they did very Little to nothing to correct.Bart is a phony nice guy.
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June 2023 by Ace Barker
Just noticed repair ok..repaint poor.Took it back in...they did very Little to nothing to correct.Bart is a phony nice guy.
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February 2023 by David Evers
They were not on the inurance companies approved list. Got the quote for the repair from them right away. Waited a few days for insurance company to go to the shop and do their own estimate. That's when they say they can't get it in for 6 weeks... Shame on me for not nailing down a schedule ahead of time.Upstate's quote was $1k less the insurance co. When the work was done, he wanted the full insurance check. He claims everything in the insurance estimate was done.Why was the shop owners estimate that much lower than the insurance rep? Was it to just get my business? Did he just keep the extra 1k?It just felt sketchy.
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July 2022 by Isaiah Rees
Very nice to talk to on the phone but is understaffed or overworked or the car market is such that they can't make repair appointments sooner than two months out. Which is a shame because I have heard nothing but good things about their workmanship from local trusted mechanics.
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October 2021 by Tim R.
I have been to Upstate Auto Body 3 times now, and have had excellent service and super quality work done every time. I just picked up my brand new car which needed one of the doors fixed and re-painted and it came out great. The timing promised was right on cue and the overall customer service was great. Two of the times I had to pay out of pocket but this last time I had to go through a dealer warranty and the owner of Upstate took care of all the paperwork and calls back and forth. I will only go here for all my auto-body repairs.
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April 2021 by Beebee Cooler
Went in for routine repair to my rear bumper. Repair took about 3days which was fine looked good. Then I noticed 2 small dents and associated scratches that were not there when my vehicle went in I brought it to the attention of Bart I expressed my concern and he said he would review the video from the shop and get back to me.when he didn't get in touch with me I called and left a message to meet and figure out what to do next.nothing. called a second time and asked him please call nothing not professional must not care about his reputation which is why I went there in the first place. I wil never use him or his services again..no recommendations from me...JamesService: Painting
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April 2021 by Kerry Haring
They repaired my bumper and did a fantastic job. Great communication, fast and friendly. Highly recommend.
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January 2021 by Joanne Hohenforst
Very helpful, courteous and professional
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December 2020 by RG King
A great local body shop. It was recommended to me and I also found the service to be professional and reasonable.My car was repaired in the time they estimated. Pleasant owner who took time to explain my repair & costs.
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September 2020 by Raymond Whitaker
Talk to a employee on phone for a quote. He said they were very busy and have to make appointment. Just wanted to stop by and see how much to take care of some scratches to back right fender. What would it take 5-10 mins. If that. They must be really busy.
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September 2020 by Nancy Van Voast
Friendly, informative and efficient service.
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September 2020 by Rick Murray
I was looking for a place to get a scratch/ buff mark fixed on my brand new Passport. I already had experience dealing with upstate because Honda sent me there to fix my hood and they did a perfect job on it. I always look at reviews and they have a good rating so I was comfortable sending my 3 month old car there. They did a wonderful job and Bart is great to deal with. Its only been a few weeks so I cant tell you how the paint will hold up in a few years. But don't hesitate to use them.
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June 2020 by Alex Rusate
Very good auto body shop. I have used them for a couple bumper repairs and they were very fast and got the job done right.
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June 2020 by ben keech
Bart and his team are fantastic. I recommend you call if you are looking for a fair price and quality repair!
