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March 2024 by Dean Wasniewski
Customer service rates a 10!
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December 2023 by Michael Hansen
Every single package that goes through their delivery service gets delivered to 1 Jefferson Street instead of 1 Jefferson Terrace the apt... It's frustrating that despite the testing and rigorous hiring process, the postal service still can't read a simple mailing address and deliver it properly. Absolutely disgusting service and to make things worse, they've had employees destroy my mail box, not deliver important letters from government entities, and they are impossible to contact until you slander their service. Idk if they should be on charge of anything if they can't read a package.
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December 2023 by Ellen Zee
Historic Building very rapid transaction
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December 2023 by Jina Cristjánsson
Nice & very Pdofessional..clean & service is excellent..Great job!
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August 2023 by Roland L
Wonderful post office, art deco interior
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June 2023 by Christine Hyer
Very politeAnd helpful
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May 2023 by Michael
Staff are very helpful and friendly.
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March 2023 by Joel H.
Five stars for the amazing old building that makes you feel like you are entering the past. It is big and bright on the inside... A huge lobby and great decorations. very inviting. Also five stars for the wonderful team of people here. Nothing but friendly smiles and a very professional staff.We were able to walk here from our hotel which did not surprise me. I also love not having to worry about parking, which they did not seem to have a lot of. Saratoga Springs is very easy to navigate and get from one spot to another. It nice to read the other reviews and see that most people also commented about the team here. They definitely deserve all the good reviews they get.KUDOs to the team at the USPS in Saratoga Springs.
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October 2022 by Justin Farrington
I am just reviewing so hopefully somebody sees this and fixes it. Per tracking info I have stuff that will sit here for a 2-3 days before being loaded/sorted onto a truck. Currently I have a package out for delivery for 2 days....
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October 2022 by Susan Stockman
This post office has great hours & friendly/professional staff. Parking is a bit of an issue, but that can't be helped in Saratoga! It would be tough if you had large or heavy packages & had to schlep them from the public parking lot, so just keep that in mind. Beautiful, historic building.
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August 2021 by S N
I am simply disgusted by the attitude of the office manager, Tony, who was rude and demeaning towards me. Tony clearly has a chip on his shoulder and should not be in a position of management.I was genuinely kind to this individual, just confused over a situation. His behavior towards me was unacceptable.The other staff at this office were very kind and pleasant. This is no reflection on them whatsoever.
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February 2021 by Shannon N.
For a month I haven't received mail. Sent emails, made numerous phone calls and nothing. It shows mail being delivered but never does. They send you a complaint form and still nothing. The excuse online is: due to low staffing mail is being delayed!!! Really? Tell my bills that! Useless!
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January 2021 by Christy Murphy
I have always had positive interactions here! Everyone has always been helpful and kind at the window. The building is reliably open when advertised and is always clean. Even during the pre-holiday rush during Covid, I have always received great service! The building is mainstay on Broadway! Thank you for all you do!
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April 2020 by Virginia Reamer
I have used the Saratoga Springs post office since 1970 and have ALWAYS experienced pleasant, professional interactions with both the PO staff and mail carriers. Thank you for your excellent service.
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April 2020 by Phillip Egan
Always an issue with my packages ... they seem to always loose them when tracking says delivered
