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January 2024 by gail mayr
nothing cvs is a great store very clean and very nice employees
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November 2023 by Lisa Ross
Sky is the absolute worst pharmacy employee at the Saugerties location. She started screaming at me when all I was trying to do is return a medication that was filled for someone but given to me in my name. Now I have a list of this ladies meds listed on my profile and possibly mine listed on hers as well. I am contacting corporate office to try and get this straightened out. In the meantime to all CVS pharmacy customers I would stand there at the register and make sure all medications you are picking up belong to you and not someone else. It could be a disaster not just the hippa like in my situation.
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October 2023 by Mike Cohen
This used to be a reliable pharmacy to do business, but lately it's gotten to be horrible. Often lines of people, especially when it reopens after closing for lunch between 1pm&2pm. Surely, with all of it's staff, this is not necessary. Also, my wife picked up a prescription for me the other day only getting 5 pills for a regular 90 day supply, no explanation. Hopefully, management rights this ship soon.
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September 2023 by Angelina Peone
After waiting on hold for 40 minutes and finally reaching the manager to get me to the pharmacy I was met with incompassion and condescending remarks by the pharmacist. This place needs to triple their staff to meet the needs of their customers and they need to hire professionals who have more acumen to basic customer service.
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September 2023 by Justin T.
Zero stars!!! The absolute worst pharmacy in Ulster county. The pharmacy techs are rude, ill mannered swine who treat costumers like garbage. They are lazy, inefficient workers. The wait times are totally unreasonable for the amount of business this location has. This reflects very poorly on management and staff. Take your business elsewhere.
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August 2023 by Alessandra F
My husband, son and I went recently to the Saugerties CVS for our tetanus shots and were pleasantly surprised about how much the service and general attitude of the pharmacy staff have changed in just one year. Maybe they hired a new manager? Keep up the good work!
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July 2023 by fern
witnessed a store employee yelling at and extremely rude to another worker who was helping a customer. very unprofessional and rude, and harmful to the overall customer service, i believe the employees name was dalila, i feel for the other young worker who seemed to be working hard and caring towards the customers, i hope something is done about the unprofessional woman who was being rude
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July 2023 by Gary Barker
Been going to this pharmacy for 20+ years,WILL NO LONGER BE GOING!!Thank you Sky for your obnoxious,unprofessional behavior!Please try to focus on your job,or at the very Ieast,don't be rude.
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May 2023 by Kyle Taylor
Absolutely the worst pharmacy around here people so rude they hate their jobs it’s sad as a customer to get treated the way they do and just smile at you place is a joke from now on Walgreens or village apothecary
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May 2023 by Peter A Poccia
I'm a retired RN with 40 years practice. Clients and patients frequently make inappropriate demands from the medical community. We are not your servants or your "mommie."This is a clean and well stocked pharmacy/convenience store (what pharmacies have become). The general staff is helpful and friendly. The pharmacy staff is friendly and professional. The pharmacist that administered my inoculation was skilled and personable. I speak from experience; I've given thousands of such. If I require more than that I'll get a puppy.
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May 2023 by Peter A Poccia, RN
I'm a retired RN with 40 years practice. Clients and patients frequently make inappropriate demands from the medical community. We are not your servants or your "mommie."This is a clean and well stocked pharmacy/convenience store (what pharmacies have become). The general staff is helpful and friendly. The pharmacy staff is friendly and professional. The pharmacist that administered my inoculation was skilled and personable. I speak from experience; I've given thousands of such. If I require more than that I'll get a puppy.
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April 2023 by LINDA MARY MONTANO
SKY at CVS SAUGERTIES. Pharmacy Made a complicated situation so easy and did so in a professional and kind way. Gratitude.
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February 2023 by Cheryl Fitzsimmons
I would, especially. Like to give an employee named Stephanie a special "Thank You" for her patience and expertise advice when we were trying to download pictures to place onto a stick. I would certainly rate the Saugerties CVS store a solid 10, if not a 12, for the caring and helpfulness of their consciencious employees. Thank you.
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February 2023 by Debbie Smith
CVS employs a very arrogant and deliberately confrontational “teenage” pharmacist, as another reviewer so aptly wrote. This girl should not be working with the public, as she is not socially or emotionally developed enough to do so. My (longer than I would have wanted)encounter with her included sarcasm and inflammatory remarks that one might find in a jr. high school hallway. This girl, who works with medication and, and whose customer base is largely senior citizens, displayed, among other things, nothing but ignorance and disrespect for the elderly population.. When I attempted to explain a previous conversation about my meds (with the very experienced and helpful) male pharmacist to her, she first denied that there was another pharmacist working there (insinuating that I was lying ....and for what reason?) then, suggested ( frighteningly, in what might have been her only sincere moment) that I had been speaking/conversing with a recording!!! Gee, I hope when I grow up I’m as smart as she is...CVS Headquarters, I know how difficult it is to find help of any sort these days, but this person is an embarrassment to your establishment! If you live in the area, GO ANYWHERE ELSE FOR YOUR MEDICATION, PARTICULARLY IF YOU ARE A SENIOR!!
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October 2022 by Jennifer Bogart
5 stars for their Great front end staff. Stephanie and John are wonderful, they are very friendly and helpful. Pharmacy , I give a 1 star rating . pharmacy staff needs coaching on customer service .
