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February 2024 by Sue Seyfarth
This vet got me in when my own veterinarian couldn't see my boy. Everyone there was very caring n made me & my cat comfortable n in good hands, especially Dr. Kilmer. It was the 1st time ever that a Dr. complimented on my furbaby in my invoice. It made my heart fill with love when she said my boy Creamy is so handsome, it put a smile on my face. That's exactly the way I feel n think of him. Ty South Peak for making him feel much better!!
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January 2024 by Kim Putman
Sadly, I agree with many reviewers that gave South Peak one star. My pets have been going to South Peak since Dr. Levitt and Dr. Leighton were the vets (yes, that's a long time!). It went downhill after Dr. Leighton passed away. I have a senior cat that went in for a wellness visit and was told that she was in pain due to problems with her teeth and would need two extracted at a cost of $900. I agreed to it and specified that the vet who examined my cat would be the vet who did the surgery. The first surgery was postponed at the last minute and when I brought the cat in for the surgerys, 8 teeth were extracted at a cost of over $2,000 and a different vet did the surgery.I was told to pick her up at 4:30 and waited in the reception area until 6:00 with people leaving with their pets. I was extremely concerned that there was such a long delay in picking up my cat. When she arrived, she was still in a drugged state and couldn't walk well. I will not go back! I also feel that this was done for financial reasons only. Dr. Leighton never mentioned any concern that he had for this pet's teeth. It's sad that South Peak lost such a wonderful person and vet - he is missed.
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January 2024 by Retropony
Incredible gold-standard medicine. Caring, compassionate, and kind people all around. They are always willing to partner with me so we can make the best decisions for my pets' health together.
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December 2023 by Rebecca S
Would not recommend dealing with this business. This is the exact sort of veterinary situation that mostly brings stress and confusion, while draining your wallet.I decided to give them a chance, as they were one of few in the area that had available bookings for new patients.I soon learned why.This business prioritizes whatever “treatments” cost the most money.I had 3 separate visits: 2 of which could've been combined into one visit, and the final was a practically-useless form of money-grabbing, in my opinion.I was also charged for things that conflicted with what was suggested for my pet’s needs, as if I wouldn't notice.I brought my cat here for concerns that needed quick attention. She had an infection, but their priority was to get her onto insulin as soon as possible. You'd think the first visit would treat the highest concerns first. An infection can turn deadly MUCH quicker than Diabetes will.They sent us home with human-sized medication for the infection, but clearly as stated in the exam room, my pet was unable to eat much from not feeling well. They ignored the fact that there is an antibiotic shot for exactly this reason, and instead focused on more ways to rack up the bill.This practice treated me like I wouldn't understand any medical terminology, and that I had no knowledge of anything in relation to the situation. There were many assumptions made in my absence, as well.Upon requesting and reviewing my cat’s medical records, I saw notations that proved to me where this company's priorities are at. Some notations had nothing to do with the situation: there were written observations as to why I wouldn't buy their expensive pet food, after dropping over 800$ on the first visit.Very unprofessional to be able to hear them talking in the back room, with the vet telling the tech what to tell me. Which sounded like a decoy to avoid any facial communication. Guilty much?The miscommunication in general between techs, vets, and their patient-parents is hugely concerning. The notations also wrote how I asked to be shown a certain medical procedure “again”, on the second visit, which did NOT happen whatsoever.This is exactly how accidents or wrongful treatments happen in the medical field.They expected me to treat her wound, which was very close to her eye, with a solution that clearly says DO NOT GET IN HER EYE. Does that make any sense? It's like they wanted to create a chance for the problem to worsen.After the 3rd visit, I was asked to return for more useless visits that conflicted with my schedule, but it was “in one ear and out the other '' as to why certain times wouldn't work for me. And yet again, it was something that could've been done on the previous visit that I already dropped enough money on.I decided to take my pet to another veterinary practice after I realized the nightmare this was already turning into. The new vet debunked any concerns, (which the previous vet had marked as abnormal, and it turned out to be false) and prioritized the correct things in just one visit.The new vet is clearly more knowledgeable in handling the situation, while also non-judgemental and willing to discuss my pet's results without assuming that I was too stupid to understand.She also didn't bring any egotistical nature into it.Save your pet and your money, and go elsewhere: this business will only use tactics to keep you returning while also undermining your intelligence. Best of luck.P.S.: Don't bother writing a response to my review. I don't want to discuss any more than I have, nor do I want to be coerced or guilted into returning ever again.Swallow your ego and maybe try to better your business by getting your priorities straight. It should be about the animals, not paying off your BMW.
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December 2023 by Alexander Lyle
Nice vets and techs but consistently added notable amounts over the quoted price to the bill (often as "mistakes") that I only avoided paying because I started getting a quote and comparing it to the bill every time. Eventually it was too much and we took our business elsewhere. Sad to take out pups from caregivers they trusted but enough is enough.
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December 2023 by Pabla kravath
The are the best ones for me
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October 2023 by Ashley Williams
Clean and professional
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September 2023 by diane moshe
Once a great practice with Dr. Leighton is now in a steep and steady decline. They are an uncaring "corporation" now with the rates to go with this new status.Their office manager Joe is rude and condescending speaking in a manner which, if I were a man, he would not dare.I was recently charged $600 (outrageous) for a health certificate for a flight which I never received. (Actual cost to file this certification is $38!!)A friend of mine was charged $2500 for a spay and dental. After complaining it was greatly reduced. Shame on you Southpeak. Your business is about people and their animals who come to you at their most vulnerable times and your are taking advantage. There are still caring and compassionate vets out there and Southpeak no longer belongs in this category. RIPOFF IMHO
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June 2023 by Rennie Yenarg
You guys have been so amazing with all my animals and even now with Fynnegan and Freya I wouldn't go to any other Vet. Even if I have a question I call in you will let me know I feel I'm being treated like a normal person not being treated like I don't know what I'm talking about.
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May 2023 by little stormy
REALLY EXCELLENT staff. Kind and compassionate and gentle. I am so happy to have found South Peak! And Sqweek says "thank you", too!
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May 2023 by Jennifer Buton
I've recently been taking my 2 inherited cats there as they are already patients and find the Veterinary Drs and staff all around to be kind, compassionate and professional.
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April 2023 by Devin Silver
The first Dr we visited was great but that Dr wasn’t there on the follow up the next day. Other Dr and techs did not read the notes of the 1st Dr and there was SO MUCH miscommunication!! And this was a life or death situation!! Then somehow them not reading notes was my fault. Don’t go here. Also, the work atmosphere on the day with Dr on first day was great, second day, horrible, super toxic.(this was 03/30 and 03/31). Corporate owned vets are awful.
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April 2023 by Divino Plata
They just called me, left a voicemail with the full diagnosis of another persons dog and with immediate need for the owner to call them because the dog was under sedation. This just goes w the other disorganization that I experienced from them last week. Don’t go here or to any of their corporate branches.
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March 2023 by Louise Perugini
Our dog required emergency surgery and South Peak handled every aspect of her care with professionalism & compassion. I am grateful for the care the team provided, and to have my girl home & recovering beautifully. A million thanks !
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March 2023 by John VanAlstyne
Took care of my new shepherd puppy's issues & my 8 yr old shepherds for almond st 8yrs now. Clean, friendly, & professional place with "not" alot of animals in the check in room, so it's never a problem with other pets attacking my dogs like other places I've took my pets in the past! All around a great place!
