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“The sayville branch is amazing! Every staff member is attentive and knowledgeable and very friendly. I have been a member for 40 years. I love going to the Sayville branch! special shout out to Elizabeth Bonanno for always helping me with my loans!”
“The staff is always friendly, efficient and professional. I’m always greeted with a smile and being a longtime customer. It’s nice to know that everybody knows you and is always willing to help with any of my banking needs or concern concerns.. Jenny Is always exceptionally helpful. As is the branch manager. A few times my card was attempted to be hacked into and they both helped me resolve everything right away.. I wouldn’t bank anywhere else.”
“The entire staff here is just incredible. Especially Thomas, he is always so friendly and has been so helpful and knowledgeable on so many occasions, if I could give ten stars I would do it for him alone. I can't say enough good things about him and the entire staff at this Branch. There is another bank 1 block from business and I choose to stick with four-leaf in Smithtown because of how amazing they are.”
“Great experience. Ricardo was such a pleasure to open an account with. All my many questions were answered right from the start. Highly recommend this credit union.”
“My name is Charlotte Davis I’ve been a member at Scu for about 28 years. Steve Gomez always helps me very professionally when dealing with people .. thank you Steve for all u have done for me thank you so much Charlotte Davis”
“This Ronkonkoma branch is my home branch since I made the move nearby.It is always welcoming to step into this small office with big service with staff who are all eager to assist. Don’t believe just me but look to all who enter.Many times they have gone over my expectations when I seek help and advice.Although I truly miss Elaine who is now enjoying retirement, the new branch manager Samantha has stepped up with sterling personalized service, advice and has offered me solutions with many aspects of financial stability.My main complaint of PAFCU is that there is no Fiduciary Financial Planner for members to plan their future as well as members, like myself, who deal with life after leaving the workforce.”
“Stopped in the CI branch and met with Rich and he was fantastic. He made the process easy, answered all of my questions, and offered solutions all while being personable. I have a couple of other banks that I work with but after this experience I see no reason to continue with them.”
“We recently opened CD accounts at this branch, and the entire experience was outstanding, thanks to Alexis.
From start to finish, she was
knowledgeable & thorough. She patiently answered every single one of our questions and walked us through multiple options without making us feel rushed. Alexis made the entire setup seamless, efficient, and completely stress-free. She was pleasant & professional, and made us feel valued and confident that we were choosing the absolute best financial products for our needs.
If you are looking to open an account or need financial guidance, ask for Alexis. She goes above and beyond for her clients!”
“Recently I went into my branch @Suffolk Credit Union in Medford and was helped by Dolores Gutierrez for a disputed charge on my account . Dolores gave me the kindest and most professional service to assist me with all my concerns . The final results were in my favor thanks to Dolores. I have been a member for over 4 years now and they are always helpful with any questions & concerns to my accounts . I need more stars to add to my review for Dolores than the five ! She was exceptional!!!”
“I want to take the time to say thanks Front desk man the young man, He listened to my situation full eyes contact gave me his full attention to understand me and my situation that I’m dealing. The Young man went to the back explained my situation and he was able to get me the help I truly needed. Deeply thank “Luis Guzman” deeply thank him for understanding me and my situation. He took the time to understand me and the situation Im going through and helped me.. Thank you TFB .. my god bless you all ….”
“We had a great experience with FourLeaf . Fast and easy to apply for a loan. Shane was amazing he answered all our questions and took his time explaining the whole process”
“My mom Bonnie went in this morning and met with Aaron. Mom is not the best at keeping track of things and I live in FL so I can’t help much. she said Aaron was amazing and wanted me to rate him 10/10 for customer service and helped her with ALLLL the issues she had now that she’s put her trust together. Thanks Aaron for helping my computer illiterate mother :)”
“I love this bank! Have been banking here for years. Always excellent service. I had to take the time to write a very deserving review for the exceptional help I recieved today. One of the tellers, Jenny, went above and beyond for me and solved a lost check issue, saving me $700!!! I really was suprised and it was her diligence that picked up on it. This is professional customer service at its finest! Lifetime customer here!!!”
“I've been in communication with Jennie Hernandez over the last few months regarding mortgage loan options and she has been nothing but WONDERFUL! She is extremely knowledgeable, patient, and always available to speak with me.”
“I want to say, I went into the branch and talked to someone and we were able to come up with solutions that will work so I don't have to switch banks (which is such a hassle). The woman who sat with us very very helpful and pleasant, and even though they were busy we didn't have to wait long to sit and speak with her. We needed to open another account and were really torn whether to stay with them, but decided to give them another chance since we've been banking with them over 10 years. I'm hopefully optimistic that our issues are addressed and we can keep using TFCU as our bank. If that turns out not to be the case, I'll report back. They treated us like value customers and wanted to help, so that says something. Fingers crossed.”
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“Jennifer Jalal was excellent! She will be an asset to Island Federal, she is professional, engaging and knowledgeable, and I was surprised that she was in training.”