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January 2024 by P W.
Unfortunately we will no longer bring our dog to be groomed here. On more than one occasion we were told our dog would be done in 1-2 hours and then it's been 4+ hours and still no call. One time we dropped off our dog at 11:30 and at 5pm no one was answering the phone. We drove over since we were worried and there was only one employee working. Our dog wasn't done until after closing. Our dog is a family member so it makes me very upset to have them to be in a cage waiting to be groomed all day. It would be nice if they were honest saying they over booked the day and have us reschedule or drop our dog later off in the day. We enjoyed supporting a local business but unfortunately this has happened more than once and it can't be overlooked.
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December 2023 by Veronica H
Planned to bring my 3 cats for flea baths while the exterminator was bombing out our home. The guy working was really knowledgeable and told me he couldn’t see any on them. I had used Advantage on them 3 weeks prior and didn’t know it would have been too soon for a flea bath if they had needed one. I’m glad he was honest because he said it could have been dangerous for my cats to get the bath. Who knows, other places might have not cared and done it anyway. He let me board them and the dogs while the exterminator took care of the fleas, very nice guy. He has a new customer
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December 2023 by Posh ragdolls
My Ragdoll Cat - long haired received the perfect Lion cut. Grooming was A+. Great work by the owner. Thank you.
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December 2023 by Alicia St. Nicholas
Very friendly, great job and price! If you’re looking for a reputable place, I would try it.
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September 2023 by Christina Venth
New to the area and decided to come here with a slightly matted cat bc of all the high reviews... didn't expect to get turned away as soon as we got there :( Owner poked my cat three times, my cat hissed and went to nip, said he couldn't help us. He wouldn't give her a chance without us knocking her out first. I asked if the mat was bad. He said it wasn't bad. I asked if they sold combs for it. (Cuz if it's not bad, I'll try myself) He wound up charging me $13 for a comb, told me it was a good bargain. All in a span of maybe 3 minutes? So I guess if your cat hisses at strangers going to grab them, don't come? I've never written a review like this but I'm kinda upset he didn't give my baby a chance to warm up with all the bright lights and such. :/
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August 2023 by Donna Hickey
Great grooming services are provided here! So thankful for the professionalism and commitment to their customers.
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June 2023 by Lill Malone
These are really good groomers thorough , I have a big dog Ruby and they do her nails and her bath she comes out smelling great, shiny.I recommend really good
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June 2023 by Heather True
Been going here for 15 years or more! They do an amazing job! I’ve recommended them to friends and they love them.too!!
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December 2022 by Erica Howard
I would leave this place 0 stars if I could. Never take your pet here. I brought my dog back a second time because the first time the guy did a decent job and was nice. Well the second time I got the girl and she was very rude, cursed while talking to me, unprofessional, lacked customer service and treated me as if I had not been taking care of my dogs hair even though I just brought her there in November. I felt very uneasy and hesitant about leaving my dog so I called to speak to the owner and I was called a liar and treated even worse by him. I rushed back to get my dog and I’m absolutely appalled, shocked and disgusted with how I was treated and my dog. I’ve worked in customer service for over 20 years and would never treat anyone or their animals how I was treated.
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December 2022 by T C
Please do NOT take your pets here for grooming. Not only was my pet not groomed as discussed, but when I questioned what the groomer had done, she was unapologetic and rude to me. I was left in tears from the experience, both with seeing the way my pet had been groomed and from the horrible way I was treated.
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December 2022 by Arielle B
I’ve been bringing my dog Penelope here for about 8 years and they always do such a wonderful job! They have fairly open appointment availability, are friendly, the place is clean, and Penelope even wags her tail as we’re going inside. Definitely recommend.
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August 2022 by Denise Eoviero
First time at Pet Port. Nicole took great care of my rather large, and nervous dog. She was so good to him. My dog looks fantastic. Definitely recommending Pet Port.
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April 2022 by Joan Maggiore
First time going to pet port, such nice people and Jason did an amazing job on my dog. He’s never been so clean and soft. And all the shedding under hair is gone. This is my new groomer!
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April 2022 by jen braun
My first time having a dog groomed, really great experience. I recently adopted my Pomeranian. Was not willing to trust just anyone with her, however the reviews for Petport are astounding so I called them. Danny certainly lived up to his reputation! They fit me in, were super with my Basha when dropping her off. And she looks AMAZING! Beautiful experience all around! Thank you Petport!
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April 2022 by B
Everyone is awesome at pet port. They take such good care of my piper the pug. My mother is even coming from Queens to get her dog groomed.
