Quest Diagnostics is a well-regarded facility offering a variety of lab services, including COVID-19 antibody testing by appointment. The location provides routine lab tests, drug screenings, and other specialized services. Patients appreciate the simple online appointment system and the quick turnaround for results, often received in less than 24 hours. The facility is noted for its cleanliness and recent renovations, enhancing the overall experience. While some reviews mention delays due to staffing issues, most patients report receiving kind and gentle care from the nurses. Staff members, such as Ashley, have been highlighted for their professionalism and ability to make the blood drawing process painless. However, some patients suggest improvements in the check-in process to reduce wait times and assist older individuals with the kiosk system. Overall, Quest Diagnostics is recognized for its friendly staff, efficient service, and commitment to patient care, making it a reliable choice for laboratory testing.
staff always professional, wait times are not bad plenty of seats in the waiting room overall experience has been very good
December 2025
The Sayville office is fantastic. I had an 8:20am appointment, arrived at 8:15 and signed in via the text I had received. I was finished and back in my car at 8:24am. That is great customer service 👏.
July 2025
Excellent service and professionalism provided by Steve at the Quest Sayville location. Love the recent revamp of this facility.