-
September 2023 by Don Joseph
I have dealt with this store for many years. I trusted them and took their word on what ever they said. A year later after getting a new phone. I found out the person who sold me the phone didn't tell me the whole story. Do yourself a favor and read everything don't believe what they tell you. Every time I go in there there are different sales people. Most of them don't know anything or very little. I will never go in that store again or recommend it to anyone!
-
June 2023 by Francesco Aiello
Bought a new phone here and I am extremely happy with my experience. The staff were really helpful with answering all of my questions/concerns and helped me take advantage of a deal that allowed me to save a ton of money. Ended up exchanging the phone I initially bought for another and it was a seamless process.Would totally do my business here again.
-
February 2023 by Ashley Woelfel
Will was amazing! He is so smart and knowledgeable! You can certainly trust Will with your cellular device!
-
January 2023 by Ralph Woelfel
Will did a great job. I'll be using this store for all my cellphone business from now on.
-
July 2022 by Steven Shaughnessy
Best customer service imaginable!!! Just ask for Will!!Will went WAY behind his job description!!!Thank you Will for the extra help and all your patienceKeep up the amazing work!!
-
July 2022 by Devin Stracuzza
Great experience today upgrading my phone! Brandt is the man, super knowledgeable and helpful. Had a really good time talking talking over common interests while transferring data to the new phone. Best experience I’ve had getting a new phone by far
-
May 2022 by Michelle Ryan
My husband and I just went to Russel cellular to upgrade our phones. Brandt took care of us every step of the way. He was thorough, efficient and knowledgeable. He explained everything that needed to be done clearly. He went above and beyond for us even putting on the screen protectors and cases on the phones for us. We had a great experience and will definitely be returning.
-
April 2022 by Kathy Corrado
I had a great experience at Russell Cellular yesterday with the salesperson, Brandt. I needed a phone upgrade and he was knowledgeable, friendly and helpful. He walked me through the entire process and I love my new phone! Brandt was a pleasure to deal with. I highly recommend Brandt and the Sayville store. Thank you again!
-
April 2022 by Mary Rahn
Brandt made the process of getting a new phone fast and easy. He even helped me with connecting to my car . I would definitely recommend him.
-
March 2022 by Jaime Geagan
Went in to buy a new phone. Brandt was awesome. Knowledgeable and patient. He went through all of my options and guided me through the process with ease. Answered all of my questions and was straight forward. Explained all of my updates and what was going on when it was happening. Along with Will, they were extremely friendly and helpful. I hate cell phone stores, but will actually look forward to dealing with them again when the time comes. Thanks guys!
-
March 2022 by Julia Hake
Just want to let you know what an exceptional experience I had at your Sayville Store. Two customers were ahead of me and my first thought was I have a wait. WILL and BRANDT were so professional and courteous and handled everything quickly and accurately. They really work well together, such an asset to your team. ?
-
January 2022 by Kiarra Roth
Brandt and Will were amazing. made experience awesome and one of the most easy verizon experiences me and my mom have had.
-
January 2022 by Liz H
I recently upgraded my iPhone at Russell Cellular and had a great experience. Brandt has great customer service skills and made the process painless. Bill was also a big help! I will be back!
-
January 2022 by joseph verfenstein
William is most knowledgeable about the products and is willing to share He is friendly and easy to talk to. We spent about an hour in the store as he opened my new phone, transferred the data, disabled my old phone, put on the screen saver and new case and explained the differences in the operation of the new phone. He made the whole process worthwhile.
-
January 2022 by Cindy McGuinness
My son and I just left the sayville verizon store and could not be happier with the experience we had. William and Brandt were both very knowledgeable and the service was quick and easy. I will definitely be going back to upgrade any of my phones in the future!