-
September 2023 by Patricia Kilkelly
Always great service. Jay does excellent work. I have been a customer for over 20 years. I highly recommend
-
August 2023 by Lee Sommerfield
I have been using Arbre D'Or for years. Jay is a delightful man anxious to meet your jewelry needs. I use him primarily for jewelry repairs and appraisals. He always does a fine job and his fees are very reasonable. He makes the process easy by calling on the phone to discuss options or a problem. I would recommend him to anyone.
-
August 2023 by Barbara Bena
Old school , beautiful workmanship on our sentimental bracelet . Owner knows his stuff. A great array of gifts and ideas and he takes so much pride in his craft. Go here ! Help small business survive in tough times !
-
August 2023 by Jason Cheung
Brought a watch in to see if it can be repaired. It's a mechanical piece with a date pointer which was misaligned. I would have accepted "Sorry, I wouldn't be comfortable working on your piece" or "I don't know how to fix your watch". But instead, I got "I don't touch these because it's made in China" and "Your watch is fake".That's cute. My watch is a Swiss-made Maurice Lacroix purchased from an authorized dealer and was serviced 6 years ago by a Maurice Lacroix service center. Needless to say, I found his comments disrespectful and condescending.If you need your watch battery or strap changed, I'm sure he'll do a good job, as would anyone with a $10 watch repair kit from Amazon. But if you have a mechanical watch, find someplace else.Edit: Shop owner responded to my review. He still claims my watch is a fake with no evidence. That's just ignorant and exposes his lack of horological knowledge. And called me a j**** unprovoked I should add. Read my review again; not once did I make a personal attack on him. How interesting. I wasn't going to do more but now I will make every effort to share my experience across as many platforms as possible.
-
August 2023 by Joseph Gherardi
Been buying and having jewelry repaired here for many years. Prices are very reasonable and the workmanship is excellent!
-
August 2023 by Jason C.
Brought a watch in to see if it can be repaired. It's a mechanical piece with a date pointer which was misaligned. I would have accepted "Sorry, I wouldn't be comfortable working on your piece" or "I don't know how to fix your watch". But instead, I got "I don't touch these because it's made in China" and "Your watch is fake". That's cute. My watch is a Swiss-made Maurice Lacroix purchased from an authorized dealer and was serviced 6 years ago by a Maurice Lacroix service center. Needless to say, I found his comments disrespectful and condescending. If you need your watch battery or strap changed, I'm sure he'll do a good job, as would anyone with a $10 watch repair kit from Amazon. But if you have a mechanical watch, find someplace else.
-
May 2023 by Hannah Johnston
I have known the owner for over 20 years. He is kind, wonderful, very skilled at doing all kinds of repairs, and changes watch batteries for you while you’re waiting. I have gotten some beautiful jewelry and watches from him as gifts for friends and family. I have recommended him to friends and they have left all kinds of repairs and custom work with him, even ones that no one else in Scarsdale could do, and the owner was able to do them. I don’t trust jewelers very easily, but I highly recommend him. 10 stars if I could!
-
May 2023 by Nick Romano
I just moved to the neighborhood and was looking for somebody to take care of my jewelry and glasses. If it wasn’t for Jay, I wouldn’t know what I would do. He has fixed every item to perfection from Glasses to Watches to change and bracelets, and I do not trust him with cheap material. Everything that I own is very valuable and there has never been a problem.
-
May 2023 by Judy Field
Jay has been always great about fixing my jewelry no matter how difficult it may be.I also have bought many beautiful pieces from him.
-
May 2023 by Ed Cabrera
we feel that now have our own personal family jeweler who can take care of all of our needs.
-
May 2023 by JAMES STRATTON
Man was RUDE, Slammed and Locked the little display windows in store and threw gold at me!Very Angry and Unhappy man! Not Pleasant to deal with!
-
May 2023 by Hannah J
I have known the owner for over 20 years. He is kind, wonderful, very skilled at doing all kinds of repairs, and changes watch batteries for you while you’re waiting. I have gotten some beautiful jewelry and watches from him as gifts for friends and family. I have recommended him to friends and they have left all kinds of repairs and custom work with him, even ones that no one else in Scarsdale could do, and the owner was able to do them. I don’t trust jewelers very easily, but I highly recommend him. 10 stars if I could!
-
January 2023 by Keith M.
Very Nice man. He gave me a fair deal. Wasn't racist towards me. He even gave me a lay away deal! I'll be back to make my second ring purchase soon!
-
October 2022 by jackie kaji
Jay is an excellent jeweler. He a sweet, kind and treats everyone fairly. It’s disturbing to see 1 bad review. I think the problem is with the other person.
-
October 2022 by Keith
Passive-Aggressive whomever I dealt with absolutely horrible. If you don’t want to do it say that - instead “Its not going to help.” The inflections was horrid. I never posts reviews, however this is how upset I became after receiving horrible communication from whomever was at the counter.After reading the bad reviews for this place - I’d have to agree about the racist behavior. Didn’t want to say that, after seeing the review. I absolutely agree.
