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March 2024 by Alan V.
They do excellent work on saxaphones and a good tunaround time at a fair price.brought my tenor and soprano there and never waited more than a day or two
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February 2024 by Shalabh Rustogi
My daughter's clarinet was in need of an emergency repair the day of her school concert. April and the rest of the friendly team at Ardsley Musical made the repair in under 30 minutes, saving the day! Thanks guys!
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September 2023 by Jody Lipton
I cannot say enough great things about Ardsley Musical Instrument Services. I bought my favorite flute from them back in 2001 and have had all of my flutes serviced there since then. Each time I am there I am impressed with the staff and the quality of the servicing. Highly recommend!
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September 2023 by Megan C.
Yesterday I had to go get my daughters Viola repaired as one of the strings had broken. Bummed that I had to drive 30+ to do this, I left with a huge smile on my face and great appreciation from the customer service I was given. I was told by the first woman, that the Viola also had a crack in it and I would need to pick it up on the weekend. I explained my daughter had 3 lessons that week and was disappointed. Then an angel of a woman named April asked what school my daughter went to and when she realized how long of a drive that was she said, let me see what I can do. After waiting 15 minutes or so, April came out with a brand new Viola for my daughter. My daughter was so excited when she got home. I def suggest the protection plan and def suggest this lovely establishment!
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July 2023 by S Stein
Staff is great, especially April! Professionally run with great, consistent customer service. We have been renting our children's various instruments for years and appreciate how easy they make repairs and deliveries to school.
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July 2023 by Mason O'Donnell
Outstanding service - went in with a damaged trumpet mouthpiece (twice now) and the staff repaired it on the spot for me both times. Really glad this shop is in the community - will 100% bring my business here in the future. Thanks!!
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March 2022 by sarah scampoli
Always accommodating and friendly service. They will answer any 'musical equipment related. They are the most pleasant towards kids.
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March 2022 by Elizabeth Pineda
April is the best! She responds to emails quickly and is very knowledgeable. Overall, my experience with Ardsley Music has been excellent!
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January 2022 by Moses
I took my flute in to have a dent in the body removed, and the foot joint adjusted. A few days later, I'm told they can't fix it. They could not fix the pads. My flute played up to D. When I got it back, the D key no longer responded.
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October 2021 by Benjamin Morris
They completely ignore emails and rarely answer the phone.
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March 2021 by E.L
They are so accommodating and friendly! They stayed open until I arrived. Very selfless! Highly recommend!
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August 2020 by Yanni Metaxas
My family has been coming here for over 15 years. Ardsley Music always puts the customer's needs first and is very fair with its prices, ensuring customer satisfaction! Communication is open and forthright. It's worth traveling out of your way to use Ardsley Music's services if you are not from nearby! They will take care of you.
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May 2020 by The Simple Gamer
There are no words really to describe how good of a job they do, and the excellent service they give, even in these difficult times. Our son Julien emailed Christine with an issue pertaining to his school Violin, Christine responded right away, and our son made arrangements for me to drop the violin off at their place. As soon as i arrived and before I could even get out of the car, Christine came out, and not only did she pick the violin but returned 5-10 mins later with the instrument fixed! To top it all, they would not accept payment, my insistence to the contrary notwithstanding. Amazing place, amazing service, a huge asset to our music loving community. Thks so much Christine and the Ardsley Musical Instrument Store! Julien.
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March 2020 by Joan Smyth Dengler
Staffed by musicians. Pleasant. Delivered as promised. Quick turnaround.
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August 2019 by Richard Federbusch
Reliable. Great selection of instruments for rental. Able to repair instruments in a timely manner.
