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December 2023 by Elyse S.
We visited NY over the summer to visit family and I popped into Balducci's as I was in the area getting my hair done across the street. It's definitely one of those boutique stores. Small, expensive, but I did find a good selection of Gluten free and vegan snacks (which because of allergies, I need). The layout of the store is really strange. I realized at check out that I missed something on my list because I somehow missed a whole aisle in the middle. It's also very pricey. To be fair, I live in Seattle and this pricing is very similar to home so it wasn't the worst sticker shock. If I lived local, I don't think this would be my go-to place to shop for sure. There were a couple of people at registers and thankfully no line so I could pop back and grab the one item I missed. Nobody seemed overly friendly or rude. Just meh.
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December 2023 by Daniel Chaite
Purchased (overpriced) packaged cheese 2 weeks from expiration. Found mold when I got home. Called and asked if I could send a picture and get a partial refund, the rude guy said “come back”. No apology. Here is the picture I would have sent.
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December 2023 by Janay M.
I love this store so much. They have so many fun items that are on the healthier side. Their hot bar and soup bar are great for a grab and go lunch/dinner. They have coffee shop where you can sit and have a bevy. The staff working the counters are nice. I wish it wasn't so expensive but I can't stop going when I want something different.
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December 2023 by Nathan Cohen
The old short lady with the long curly blonde hair who works front end is always so rude and aggressive for no reason. She was super aggressive to me earlier this year and today she was super rude to my daughter. I have zero issues with anyone else at that store but that one lady makes shopping there dreadful. My entire family shops at Balducci's and everyone is familiar with her and how rude she is to certain people (especially people younger than her).
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September 2023 by Rishi Singhal
Great selection of food, great for grabbing a quick bite and groceries. The sushi and deli meat are delicious.
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August 2023 by Kenya G.
I MISS HAY DAY Their coleslaw used to be so unique with less mayo but with Balducci it's all the same. Just overpriced same old coleslaw you can find anywhere.
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July 2023 by James
If you thought whole foods was expensive, Balduccis prices for same brand products as whole foods are double. A pint of milk sells for the same price as a half gallon of organic at whole foods..organic blueberries are twice the price. Bring a bank loan when you go. Also their sugar cookies contain potassium bromate, a known carcinogen according to the environmental working group . Great job!
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May 2023 by Anna Ames
Please get the meat and fish counter team better plastic gloves. They are the best and just need some gloves that don’t rip! Please!
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April 2023 by Vance Macejkovic
This is the store you want to get your groceries from. They are the best
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April 2023 by Robin W.
I dont know what happened to Balduccis in Scarsdale, NY, but I have been coming for years to this store and in the last few months, there seems to be new management and new rules. Dont bother asking for help- you will NOT find any employees. They are very understaffed, employees look burned out and sad and have no time for customers like they once did. I was in the store yesterday and asked a manager/employee who was walking around aimlessly by the name of " Dave " for help. He knew absolutely nothing, didnt help me resolve and instead told me he would get someone. Who is he going to get when there are NO EMPLOYEES?? WHY COULDNT "DAVE" help me??? 15-20 min passed and I left, I dont have that type of time to waste when I can go to Whole Foods and get better service/better food and quality experience. I have spoken with a number of employees and they all share that they are now understaffed. I cannot continue to support a business I once loved when they clearly treat their employees like dirt. Food quality is among the things that has gone down too. Beautiful pastries and desserts are now low quality and it is obviously not the same. I arranged for a bouquet in the flower dept and was told to come back because there was only 1 person working. Went to bakery dept and wanted my usual cappuccino and nobody was there. I asked the front cashier where is anybody for the coffee station and they told me " do you want a regular coffee bc there's nobody there to make a cappuccino ?" Where is everybody and why is this place once again severely understaffed? It seems these employees are treated like slaves. When you're in the store, you can hear every two minutes someone on the inter comm trying to reach someone to get help to a customer because they're so severely understaffed. This is a nerve wracking, anxiety inducing experience. I do not want to go to the market and be stressed out. Goodbye Balduccis, and hello Whole Foods.
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January 2023 by M M.
Four apples for over $13. Fage brand yogurt for $12 (other stores charge about $6). Avocados for $5 each. A bag of mandarins -- the same brand you can find at Stop & Shop? $12. This shouldn't even be legal. Great selection but ludicrous upcharging like I've never seen before. An upscale grocery store charging a premium on hard to find items makes sense; charging double and triple for items you can get at any grocery store in the country? Idiotic. And the mandarins were rotting.
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December 2022 by Bruce Friedman
Small place and a little awkwardly laid out
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October 2022 by John C
Saw new manager Kevin M packing out cheese in deli area and asked him some recommendations on cheese for I was entertaining and he helped educate me on some differences which I wouldn’t have known . He also suggested some fruit and nuts to enhance flavors and also offered other suggestions for my table . He listened intently and explained so much . I was unaware that catering was done at this location and Kevin went through the brochure with me . He is a great attribute to this location . I also seen and listened to him how patient he was explaining to other store employees on tasks but he kept stating remember to acknowledge your customers with a smile .
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October 2022 by Gregory K
I was ready to walk out because of the need to use this application program off of your cellular phone, when store manager kevin asked if he can explain the benefits to me and he showed me on his phone how much I can save with coupons and other benefits plus I can track my reward dollars as well . He was outstanding he saved you a long time customer because of his professionalism and patience with me who is not technology savvy
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September 2022 by Mark Shainker
Catering for Rosh Hashanah was fabulous! Brisket was spectacular and all sides were excellent.Well worth it.Thank you