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November 2021 by Mike W
Never answers the phone or responds to voicemail - terrible
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January 2021 by sanford engel
Horrible, rude employees. Negative 10 stars.
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August 2020 by Mike Patrovich
If I could give them zero stars I would. I have been trying to transfer money out of my account for over a month now. I have sent countless messages, emails and spent well over an hour on hold trying to get in touch with customer service. In fact, as I write this I have been waiting on hold for over 30 minutes. I have done this multiple times over the past month. There is no update on time or number of people in front of you. I keep getting the same error message that the "external account validation failed" when trying to transfer money from my E*Trade account back to my bank account. Amazingly, I had no trouble transferring the funds from the same bank account into my E*Trade account. There are only two options, either their system is completely broken or they are running a scam to keep funds in their account longer. Regardless, both their customer service and their service as a whole is horrible. If you look at my review history mostly all, if not all of my reviews are positive. I'm just that disappointed in this company.
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May 2019 by Customer Helpline ..
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November 2018 by Steve C.
Ok, Etrade sucks. Just sold some Corp stock via the web. Etrade commission? $66.30! Highway robbery!!!!
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March 2015 by Diana B.
Wow free seminar very informative and financial advisors have great advice and insight. Love this company I have been with them since 1997 and my retirement money has grown significantly and still learning thanks to Etrades online learning on investing options. Everyone should have an Etrade account!!