-
March 2024 by Teresa Bradshaw
Professional service! I was in a bind and needed my cat boarded immediately while traveling to my destination. The owner described the luxury room and service with details. I was thrilled to learn about it. She was professional, polite, courteous... This is the place to stay! Thank you for assisting me.
-
March 2024 by sarabenson8
The folks at Happy Cat Hotel make your cat’s well being their top priority. My cat has stayed there twice so far and they handle everything nicely. My cat takes a good 1-2 days to adjust - they communicate very well to keep me apprised of her eating, behavior, and litter box activity. Updates with pictures daily is an added bonus. We will be back.
-
March 2024 by monica montanez
Wonderful experience every time we go. They always make sure to care for my nervous fur baby the same way I would when she goes in for a spa day. 10/10 Recommend.
-
March 2024 by Harmony Crawford
Great experience! Our cats had a wonderful time at Happy Cat Hotel. The staff are very passionate about their work and provided the kitties a lot of attention and love while we were away. The rooms are so creative and comfortable for cats of all types (different surfaces, beds, caves, heights).The cats had a pretty strict medication, subcutaneous fluid injection, and feeding routine and it was all handled seamlessly.You could text the staff at any point and opt in to 24/7 video streaming so you can tune into what your furry friends are doing at any point. It was quite entertaining.I would definitely recommend this business to anyone who wants customized care and great communication while their cat is boarded. Happy Cat Hotel also works with local cat shelters to help with housing and adoption which speaks to the passion and character of the staff and owners.Thanks Happy Cat Hotel!
-
March 2024 by Oliver Johnson
The Happy Cat Hotel & Spa is one of the most amazing places to bring your Cat if you ever need your "Fur Baby" to be on vacation when you are. The Staff are absolutely dedicated to making sure your Cat has the best stay and accommodations available outside of their own homes. They are well trained and dedicated to assuring your Cat's experience is "Purrr-fect" in every way. My favorite is the "ME" time (my acronym) for "Massage Enrichment" where the staff spend quality time with them making sure they each feel as loved and wanted at the Spa as they would at home. This, to me, is what really makes this place stand out "heads and tails" above the others. I look forward to bringing my Cat back to The Happy Cat Hotel & Spa so he can have as much fun as I will during my next vacation! Thank you Christina, Matthew, Linda, Erica, Abby, Hillary, and the rest of the staff I dont know, for putting a smile on my Cat's face I've been unable to erase! You absolutely live up to your name, you all deserve a raise, and we are grateful to have you! Thank you so much!
-
March 2024 by Frank Pacione
Due to a home renovation our 3 cats spent several weeks here. It was great having a place where they would be comfortable and well cared for. The daily emails with pics were fantastic. And we could always check in via the webcam.Our one cat seemed to be stressed out by the construction and was licking much of her hair off. After a few weeks at the hotel, her hair had grown back. The stress was gone!
-
February 2024 by Danielle Berger
Brought my new Persian kitten in for a full groom but before his appointment he had a litter box accident and needed a bath ASAP i called happy cat to move up his appt date but they accommodated so nicely by offering a complimentary bath and sanitary groom early.. I was so pleased with there service and friendly staff and i cant wait to go back again for my kittys next groom!
-
February 2024 by Arthur Downing
The experience was extraordinary. We needed to travel out of the country for over 2 weeks and our cat had never been left alone overnight since adoption. During the reservation process the team asked questions that showed they were paying close attention to what we were saying and understood the specific needs of our cat. The tour impressed us. The facilities are first rate and everyone we met seemed to really care about each cat. While we were away there were daily emails with photos that enabled us to fully enjoy our trip. Again, the personalized messages showed that the team understood what we specifically needed to know about how our cat was doing. Thanks to the care and affection that our cat received from each team member, he had a fun, stress-free separation from us.
-
February 2024 by Tess Fetonti
I wish I could give Happy Cat Westchester infinite stars! My sweet baby Waffle stayed at the hotel for 2 1/2 weeks over the holidays and it was truly the best experience for both of us. I was nervous as I had never boarded her before and wasn't sure how she'd adjust but knew she was in the best hands. She took a handful of days to settle in but the staff was so kind and caring, encouraging her to eat and come out of her hiding spot. They put my cat mom worries/guilt immediately at ease by staying in constant communication and reassuring me that she was okay and it was normal for cats to take some time to adjust.I added on the webcam package which was great because I could check in on her whenever I wanted but the best part was when I'd receive the daily messages/pictures from the incredible staff members (included in the base cost of each cat's stay!). All the messages were detailed, happy, adorable, and very much appreciated! I truly looked forward to them every day.The overall cost of the hotel is on the higher side but in my opinion it is well worth it and then some. The individualized attention, care, and love these cats get is simply unmatched. The rooms are clean, well maintained, and the themes are so cute. You're allowed to bring any toys, beds, blankets, etc. you want but the rooms are already equipped with lots of fantastic items for the cats to enjoy. The check in process was easy yet the staff takes their time to review all details with you about your cat's feeding preferences/schedules, medication (if applicable), things to be mindful of, etc. You can also spend as much time with your kitty as you want upon taking them into their room. Such a nice touch!Waffle is older and doesn't play too much with toys but she is OBSESSED with this one pair of brushing gloves. Being mindful of all the cats they had to take care of, I had requested the staff try to use them at least a few times during her stay - they ended up using them almost every day on her and she was in absolute heaven! It's this kind of love, care, and extra effort that sets Happy Cat apart from other businesses.Thank you so much to Christina, Erica, Abby, Kiera, Robyn, Alexa, and the entire wonderful staff! They truly go the extra mile for each and every kitty that stays with them. Waffle is already looking forward to her next stay with her friends at Happy Cat!
-
January 2024 by Arthur D.
The experience was extraordinary. We needed to travel out of the country for over 2 weeks and our cat had never been left alone overnight since adoption. During the reservation process the team asked questions that showed they were paying close attention to what we were saying and understood the specific needs of our cat. The tour impressed us. The facilities are first rate and everyone we met seemed to really care about each cat. While we were away there were daily emails with photos that enabled us to fully enjoy our trip. Again, the personalized messages showed that the team understood what we specifically needed to know about how our cat was doing. Thanks to the care and affection that our cat received from each team member, he had a fun, stress-free separation from us.
-
January 2024 by Anthony Mejia
Clean facilities, friendly workers, tons of options, but a bit pricey. I would still recommend it and I plan to come back.
-
January 2024 by Andrew Shapiro
Such a unique place! The staff and the experience exceeded any expectations. Will definitely use them again! Thanks for being you and taking such good care of Pinkie!
-
January 2024 by sloppydelicious
They were good to my little guys. My cats usually are ticked off at me when I come back from vacation, but they seemed pretty well-adjusted after staying with Happy Cat. Also, I loved the webcam. Totally worth the extra $5/day.
-
December 2023 by sherlyn rijos
The Happy Cat Hotel Westchester is a fantastic staycation for your precious pets! Our cats had a fantastic experience there and felt right at home in their private room. We received several photo updates per day and sweet personalized messages from the staff about our kitties. Lots of play time and cuddles. One of our cats has medical needs and he was treated with care.Your cats are in GREAT hands here. You can enjoy your time away guilt free. :)
-
December 2023 by Sophie Milkes
We were so worried to drop off our three month old as it was her first time away from us. But the employees at Happy Cat Hotel were so understanding and warm. They let us take our time saying goodbye, and they went through everything with us to make sure they knew Rooney's routine and needs. The check-in process was so thorough! It's clear the employees care a great deal about keeping your cat happy. (After all, it is in the name!) They sent us photos of her every day along with updates about how she was doing. They also made she sure had tons of enrichment and she even made a friend! She was so sad to leave! 10/10 recommend, and we'll definitely be back.
