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January 2024 by Eugenie Rosenthal
I found the jewelry to be low-quality and the owner to be very unhelpful. We had a situation where our debit card was misappropriated by a teenager outside our family and used over a short period to purchase thousands of dollars of jewelry from Jewels by Joanne. When we discovered the fraud and recovered the pieces, we were about a month outside the return window. Joanne looked at the pieces and said the ones that had been worn were in “horrible shape.” Really? Wearing this jewelry for a month renders it “horrible?” I wouldn’t go here for pieces you hope to last, I guess. However, even pieces that had never been worn and that she could resell easily because she said they are popular, she refused to consider taking back even for a partial refund because it was outside her return window. Seemed very inflexible and unhelpful. I was stuck with all this jewelry. To her credit, she expressed sympathy for our substantial loss, but this is not the kind of good neighbor business I am happy to have in my neighborhood.
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September 2023 by April K
I didn’t have a good experience here. Please know that if you purchase anything here, you cannot get a refund. They only do exchanges. I was trying to return a gift. The middle-aged brunette woman behind the counter was totally rude to me. Like, almost ruined my day because of how she treated me. However, the younger girl (blonde) also working was very kind. But overall I would never come back here.
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January 2023 by DTH212
I never thought I was that chick but apparently with Joanne's Jewels I am..lol. Every single occasion is followed with a little something from JJ. I am fortunate to have a hubby who does not mind getting me little gifts and Joanne's jewels hit the mark for us every single time. Quality is phenomenal and price point is manageable...lol, seriously though, value for money, every single time and we have made 5 purchases so far. I usually go online and enter everything I like into the cart and then give hubby access so he can choose 1 or a couple whenever the occasion calls for it...:).Thank you for your beautiful pieces. I will be draped in jewels by Joanne when I am old and grey lol
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December 2022 by Edward Stoppelmann
Joanne's service, selection, and attention to detail are second to none! It doesn't matter if you are purchasing a modest gift or a significant piece of jewelry to commemorate a special occasion, Joanne and her staff always make you feel important and they take the time to help you select the perfect gift.. like these gold and diamond paperclip earrings for my wife!
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April 2022 by DTH212 GET IT!!!
I never thought I was that chick but apparently with Joanne's Jewels I am..lol. Every single occasion is followed with a little something from JJ. I am fortunate to have a hubby who does not mind getting me little gifts and Joanne's jewels hit the mark for us every single time. Quality is phenomenal and price point is manageable...lol, seriously though, value for money, every single time and we have made 5 purchases so far. I usually go online and enter everything I like into the cart and then give hubby access so he can choose 1 or a couple whenever the occasion calls for it...:).Thank you for your beautiful pieces. I will be draped in jewels by Joanne when I am old and grey lol
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December 2020 by Robyn E.
I had to write a review because my experience with Jewels by Joanne has been so awesome! My jewelry I ordered got lost on its way to me. As soon as I emailed them, they immediately responded and looked into what happened. I'd say probably within an hour, they emailed me back with a new tracking number and next day delivery so that I would still get it in time for Christmas! Can't say enough about how awesome their customer service is! I will 100% purchase from them again!
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December 2020 by Ilyse Lesser
Had a wonderful shopping expereince. Ariana never stopped smiling and despite having to clean very pair earrings I tried on she kept taking earrings out of the case for me try on until I found what I was looking for. Ariana was awesoe and made my shopping experience perfect.
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April 2020 by Jill Alznauer
Beautiful diamond huggie earrings!! They are so elegant, and I could not be happier.
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December 2019 by Amy Rodriguez
Nice jewelry, great customer service.
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October 2019 by Eve Fish
Horrible service. I feel like Julia Roberts. Huge mistake. Huge.
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February 2019 by Lisa Cohen Smyth
I just received my gorgeous Valentine's gift from my husband! My new diamond heart necklace is absolute perfection, and working with Joanne was a dream! Just wait until you see how beautifully she wraps the jewelry!! I will DEFINITELY be a repeat customer! Thanks again!!
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February 2019 by Lisa S.
I just received my gorgeous Valentine's gift from my husband! My new necklace is absolute perfection, and working with Joanne was a dream! Just wait until you see how beautifully she wraps the jewelry!! I will DEFINITELY be a repeat customer! Thanks again!!
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January 2019 by Amy Basantes
My go to store for gifts for gals. The selection goes from affordable to above and doesn't disappoint . The owner and staff take care of y0u as one of their own.
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September 2018 by Marc K.
Awesome staff, Lots of selection, For a guy whose more at home rifling through power tools, they helped me with my buy.
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July 2016 by Arlene Goldsmith
Salespeople helpful and pleasant. They encourage browsing but also very willing to offer suggestions.
