JOANN Fabric and Crafts is a store for all DIY needs, inspiring creativity for nearly 75 years. It is a one-stop shop with a selection of scrapbooking products, beads, baking supplies, yarn, sewing machines from top brands, and holiday project supplies. Customers find a great variety of fabric, organization, and little supplies with very good prices and discounts. Many reviews praise the helpful and friendly staff, with specific mention of employees who are patient, understanding, and go above and beyond to help, especially with sewing machine exchanges and repairs. The store is described as the place where America's sewers and crafters shop. However, some customers note drawbacks. The store can be understaffed, leading to waits even during quiet times. Some find the stock includes items like candles and pre-made decorations instead of a more extensive selection of art supplies, which may not suit the truly creative. A common complaint is the lack of price checkers and not all specific supplies, like sewing machine screwdrivers, being available. The store location can also be not very visible from the road.
They usually have what I’m looking for and they’re usually fairly stocked up on most things. They are definitely understaffed but that’s to be expected. Every staff interaction I’ve had has been lovely. They are very willing to help
January 2024
They had an excellent selection of yarns and DIY tools for clothes. I'm very excited to go again
December 2023
I had a really awesome experience here today, Sam went above and beyond to help me out and I really appreciated it. Thank you, Sam!
