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October 2023 by Sal Gambitta
My assistant Austin greeted me upon my entrance. I explained exactly what I was looking for and he led me in the right direction. He showed me many different options available. All types of brands. He also made some recommendations that I liked. Regarding the color of the suit that I knew I wanted. And a shirt and tie to match it perfectly. Austin was extremely friendly and professional. He was very patient as I made choices upon his recommendations. The transaction was successful. I went into the store knowing what I wanted. And my assistant Austin put together a great set for me. I definitely recommend the mens warehouse on Central Park avenue in Scarsdale. Ask for Austin you will not be disappointed!
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September 2023 by Mike R.
I went there with my groomsmen and the service was horrible. My vest was to short, the pants were a little short, the groomsmen's shirts were to big. I never got an email saying that my tuxedo was in. The final fitting the salesperson (with a hearing aid) that got our tuxedos was very snotty when asking about the fitting. When I called to see if everyone's tuxedos were in and 3 of them wasn't in the store yet.Overall, I would definitely stay away from men's Wearhouse completely. The value of the service was horrible and they can't measure for nothing.
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August 2023 by Diego Herrera
Walked into the store and multiple employees were hanging out by the register. They argued amongst themselves over who will be the one to help our group. The person who came over was inexperienced and Ill prepared. He did not listen to what our needs were and was about to start showing us options that were the opposite of what we asked for. Needless to say the customer service was lacking and the team there does not instill confidence that you will get the appropriate item or a quality product. Try a different MW location or a different store all together.
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August 2023 by edna segre
I went to Men's Warehouse to shop for my son's upcoming Prom. My sister, my son and I were all impressed with the wonderful service we received from their Sales Associate Justin. Justin helped us to purchase just the right tuxedo for my son. George, another Sales Associate was instrumental in helping to select accessories to stylized my son, so that he looked his absolute best on Prom night. I would definitely recommend Men's Warehouse to my family and friends.
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June 2023 by Connor Mullins
If you’re checking here to see if you should trust this place for any sort of occasion just don’t even risk it.Go somewhere that will leave you confident you’re getting what you paid for. I left thinking “wow that guy seemed like he didn’t know what he was doing” and ended up wearing a jacket sized for Steph Curry to my bestfriends wedding. Got $65 off the cost but the photos will last forever.
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June 2023 by Mario McDonald (Dapper876)
I like this location. It was easy to find, I got a good suit. I am ok with the level of service provided here.
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June 2023 by Margarita Santiago
Went in with my son for a suit, he’s starting a management position . We were ignored by everyone there. No one asked if we needed help. They just watched us wonder around . So we left and went to Joseph A banks Scarsdale where we purchased a suit! They were extremely attentive and helpful.
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June 2023 by Mean Ol Liberal
Jalen’s help was above and beyond. He was able to help my chronically indecisive husband AND my excessively opinionated teen son. Great selection here. They’ll also help you locate pieces in other stores if they don’t have them in stock. Absolutely recommend
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May 2023 by Pier Cas
A little slow on service as it was busy however; the gentleman who eventually helped me was fanatic and knowledgeable.
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March 2023 by Christine Pierz
Went looking for a wool topcoat for my son. Salesman was able to look at him and determine appropriate size. Very helpful and patient.
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January 2023 by Miguel D.
Run!! Had to return a simple black dress shirt due to the fact that it was not the correct cut for my body type and the store employee at this particular store ACCUSED me of using the shirt before returning it! By the way this was done in front of a busy store while other people standing on line..... wow talk about embarrassing and shameful feeling I felt leaving that store to make things worst he was very defensive to my issue at the time...I explained to him the shirt looked large and wide on me and I'm willing to keep it if we can fix the problem he had no constructive solution and barely spoke with a arrogant slow pace movement to himself he simply wanted to move on to the next costumer etc..... long story short I left the store next day headed over to the MEANs WEAR HOUSE in coop city in the Bronx Ny and I was helped in seconds explained to them the issue they said NO PROBLEM we can help......have a nice day
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November 2022 by David R.
I'd give zero stars if it was possible. Went there for my brother's wedding party tuxedo. I got there to try it on and the jacket didn't fit. I was told it was a 46 slim, when I was sized 3 months earlier, I told them absolutely no slim fit clothes. Well not only was it slim, it was sized like a 42 short. Sleeves were up to my forearms and there was no possibility of the jacket buttoning. On top of that after trying on 3 shirts, the one that fit, looked and smelled like the last guy wearing it just took it off. And when I said something I was told I have time to get it pressed. Ahh and then they told me they would overnight a jacket to a MW close to the wedding venue on Friday and was told it "should" get there in time. The 2 young ladies helping were actually very nice. They felt my pain. The rest of the staff was very robotic. Stared at me like I did something wrong. Ladies, my advice, you are very nice, find a new work place. Your people skills would be better served elsewhere. Now think of the worst chain restaurant you know. MW is the clothing version. Place is a dump. They should actually be ashamed of themselves.
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November 2022 by Ryan Mcpartlan
- Grooms pants split during the wedding. I swapped with him, my pants were significantly bigger. We are identical twins and we're measured on the same day.- Pocket square was 4 different colors and very cheap, did not match the bow ties. We were told they would be "cut from the same cloth"- We asked for bow ties. Half the groomsmen got ties, half got bow ties.- A majority of the groomsman needed to get items refitted or swapped out.- We we're not warned or informed ahead of time about any potential issuesAt over $200 a head for a 1 day rental... Very disappointed
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October 2022 by Michelle Bratton
Extremely rude workers. After helping my boyfriend and I gave rude stares as we walked around the store and whispered to their co-workers. Very unprofessional.
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September 2022 by Aleksander Powietrzynski
The staff is helpful, knowledgeable, and courteous. They set me and my groomsmen up for tux rentals and fitted me with a the right rentals. The process was quick and easy. Would recommend.
