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April 2024 by Yesi
The manager (man) is very disrespectful to his staff. I was placing an order as he was standing there just watching the employees making them uncomfortable and including myself. My anxiety started to kick in as I kept ordering. This is not the first time this happens my Pizza Hut in new Rochelle closed about 3 years ago now and I’ve been traveling out here because I genuinely love Pizza Hut. Every single time I come and place an order the staff just seems upset and very controlled. The manager is always in a bad mood and talks back to customers instead of fixing a problem. For the eclipse on 4/8 I saw an AD for $12 a pie I got very excited and called to place an order and mentioned the AD I seen, unsurprisingly I was talking to the manager on the phone and dismissed my question and when I asked him again he said his store wasn’t participating on that deal????????????? Can someone explain the logic in this!? Very unprofessional and rude I can’t imagine how nasty he is to his employees. Someone needs to do something about the management there !
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April 2024 by Diana P.
The food is good. But you still can't dine inside this one. You can order online, and 3 times I chose curbside drop off and have gone inside to pick-up. I've told the owner to remove that from the website because he said they don't have it because they don't have designated parking spots for it. That's fine, but remove it, and they still haven't.
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April 2024 by Samantha Duarte
They don’t even have the menu on display.. dropped pizza on floor they refused to remake it. Don’t come here!
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April 2024 by Lis C
Thank you Jumara! Shes such a sweetie pie. Ive been coming here for years and always excellent service from her. Thank you again. Beat pizza place in the area.
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April 2024 by Savage Han
Walked in with my family and asked a simple question of, “can we sit down and eat?” The man behind the counter was nasty and snaps back “first you have to pay and then sit down”. Clearly, he did not want sitting in the dining area. Which was 100% empty. Disgusting attitude and unreasonably mean for no reason. It’s a shame what happened to Pizza Hut. I will never come to this establishment ever again. Sad part is, my kids wanted to experience what Pizza Hut is since my wife and I loved this place as teenage kids.
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April 2024 by Mark Cirillo
No table service and expensive
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April 2024 by Miguel Perez
It was empty and because is always empty is because of the service. The food you have to order it in front. And then there is a rude guy that don't help but there was a lady that did and took our order and then we was taken care of but things can be much better.
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March 2024 by Calming meditation Music
Pizza hut still got it !! Deep dish ! Hope they using good ingredients!!
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March 2024 by Suleika Compres
Service was rude
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March 2024 by silvio deleon
Service was
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March 2024 by John Pacheco
Ghetto Pizza Hut Restaurant.No menus,told to order on line,had to pickup at counter.Had to ask for eating utensils.No straws given.SMH.
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March 2024 by Babu
The cashier at front counter is rude. He is not customer friendly and humiliates customers. I will never visit this place again.
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February 2024 by Kayla Urena
I was picking up my order and the front cashier named Holman was incredibly rude to me. He handed me my Uber eats delivery without proper packaging so I asked nicely for the food to be placed in a bag as every other store does. He then proceeded to scream and say “you are Uber you need your own bag.” Which of course I do, but to have open food out is very unhygienic. He proceeded to be rude with another customer. Hokman is not someone that should be working in a customer service field.
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February 2024 by Lizelle VAÏTI-NATCHIMIE
So sad how this place turned ! I am not from the US and as a child / teen, it was a pleasure to Come to this Pizza Hut…but oh shocked. No more restaurant, you can just eat your pizza in its box. The taste is not the same, I was really disappointed. Even the garlic bread is no where to be found. I will never come back
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February 2024 by La Pantera Cabrera
Lady at the register was very rude and unfriendly.
