-
February 2024 by Anna G
This is definitely the worst Starbucks out of all the locations in Westchester by far !!!! They always seem to mess up my order . I just ordered and iced soy chai and they made it hot . I told the manager I ordered it cold and instead of trying to fix the order he insisted I ordered it hot and it’s not the first time I complained to him from my order being wrong . I feel as a regular customer he should have just agreed and fixed it . Instead since I didn’t want to waste my energy and I was in a hurry I told him to just put it on ice . So he dumped half of it out to fill with ice !!! The manager here is the worst and the customer service is subpar at best !!!! Best Starbucks is in Scarsdale town, Iona , and N, Central Park Ave !!!!
-
January 2024 by Marin Doci
The place it’s nice inside but its not clean at all… I will never do there agin. They have roaches I have seen it with my own eyes, broken and right, where they make the drinks to as a customer I got my drinks and paid for it and couldn’t even drink it after seeing the roach So sad because it’s a nice place and location…
-
December 2023 by Alan Klayman
busy friendly
-
November 2023 by o L
I ordered blonde roast, but the clerk found it troublesome. She use pike place+ hot water to replace my Light roast coffee. I was really disappointed! ! ! ! ! I know that there are fewer people ordering lightly roasted coffee, and it may be troublesome to serve only one or two guests . But you offered this option, and I like lightly roasted coffee, so you should follow the rules instead of fooling customers.
-
November 2023 by Gavyn Gonzalez
Nick does not know what he is
-
September 2023 by Dayna Hunnewell
My son went with his friend to order drinks. They couldn’t decide what to get and the cashier said to them “if you don’t know what you want just bring a recipe next time”. Horrible customer service and terrible way to treat a child.
-
August 2023 by Sonia Hurd
Love coming here before work. The people are super nice and fast with your order
-
July 2023 by Joselle G.
I swear every time I go to this Starbucks, I say never again and I never learn. These drinks aren't expensive: and it's like they don't give a crap about how it's made. 9$ drinks and it has to be returned and still not made well. Tuckahoe Starbucks and Wykagyl Starbucks never disappoint. And when at work the morning crew at the white plains Starbucks. Beware if you like your drinks made a particular way and you tell them IT STILL WONT BE MADE HOW YOU REQUEST IT!!!! I never leave reviews but it's getting ridiculous now. They all need to be retrained the people that work there. Picture of my empty cup that wasn't finished but thrown away in disgust. I originally wanted a venti because that's what I get twice a week: (a cut down from everyday) so I know how my drink is made. To tell me the ratio will be off and I'm explaining how it's made and still allow you to give me a grande cup and it's still garbage is wild to me. I've never hated a place more.
-
June 2023 by D
I stopped going awhile ago because of the employees not being sanitary. My colleague was kind enough to purchase a venti Iced Coffee for me and it wasn't even full nor did it have some of what I asked for. I seriously don't know what's going on with that location in Vernon Hills Shopping Center, this is the worst Starbucks I've ever encountered.
-
June 2023 by Jaclene Paolucci
Ahead of me on line was a blind woman and Marc waited on her, he was so kind and patient as he talked her through the food items. I also noticed he was out of his way nice to everyone else he dealt with and was doing the job with such a great attitude I’m writing this as I sit here and wait for my coffee. Give him a raise!
-
May 2023 by Alex Miller
I went at 8:25 and they didn’t let me in. (It closes at 8:30)
-
May 2023 by Ivan Mercado
Great coffee and nice workers, however, extremely slow. It took over 20 minutes to receive and order of 2 drinks and there were other people way after us who received their order first.
-
March 2023 by Bob S.
Are you kidding me, it takes close to 20 minutes to make a 16 ounce cup of black coffee, in a paper cup and they charge $4.07 for it!!! Did they go south of the border to harvest the beans?!It wasn't for lack of staff behind the counter. There are uncovered wooden stirrers in a cup. It's impossible to touch just one. I chose a paper wrapped straw to stir my brew. They could assign someone to sweep the floor and wipe down the tables and chairs, once in a while. It wasn't that busy, that they overlook hygiene practices. See the photos. I don't know how long the small bites in the case near the cashier have been sitting there. But, I didn't need a case of food poisoning to go with the coffee.There can ONLY be one reason they stay in business - there's no place nearby to grab a quick bite. Never again would i waste my time and money there.
-
February 2023 by Jessica Andrea Palacios
Neutral score just a heads up this is NOT a drive thru location despite what Google maps says!!! Went out of my way for no reason.
-
December 2022 by Dillon Browne
A good Starbucks location. The worst good coffee option, is still a good coffee option.