1-800-PACK-RAT is a portable storage container and moving company that serves the Schenectady, NY area. Customers can choose on-site storage, warehouse storage, local moving, or long-distance moving options. The company has received positive reviews for its professional and responsive service. Customers praise the friendly and skilled drivers, particularly Na'im and Jhensen, who were on time and communicated well throughout the moving process. The manager, Kevin, is described as professional, responsive, and great to work with. The overall experience is reported to be smooth and hassle-free, with the company meeting their commitments and providing competitive pricing compared to their main competitor. In one instance, a customer experienced an attempted break-in of their storage pod, but the company handled the situation well. Customers highlight the company's dedication, personal investment in customer satisfaction, and willingness to go the extra mile to ensure a positive experience. Overall, 1-800-PACK-RAT is highly recommended for its reliable and professional moving and storage services.
Jhensen (Driver-Rotterdam NY) dropped the empty shipping container and picked it up. Kevin (Mgr-Rotterdam NY) was great with call(s) and texts. Great communication, on time, explained the process, professional and fast!
July 2025
Had a fantastic experience with Albany Packrat! Kevin, the manager, was professional, responsive, and great to work with. The drivers were incredibly courteous and impressively skilled at navigating a tricky drop-off and pick-up. The entire process was smooth and hassle-free, and it cost less than their main competitor.... read full comment
April 2025
Everything was perfect from drop off to pick up in a very tight timing window!
