1-800-PACK-RAT is a portable storage container and moving company that serves the Schenectady, NY area. Customers can choose on-site storage, warehouse storage, local moving, or long-distance moving options. The company has received positive reviews for its professional and responsive service.
Customers praise the friendly and skilled drivers, particularly Na'im and Jhensen, who were on time and communicated well throughout the moving process. The manager, Kevin, is described as professional, responsive, and great to work with. The overall experience is reported to be smooth and hassle-free, with the company meeting their commitments and providing competitive pricing compared to their main competitor.
In one instance, a customer experienced an attempted break-in of their storage pod, but the company handled the situation well. Customers highlight the company's dedication, personal investment in customer satisfaction, and willingness to go the extra mile to ensure a positive experience. Overall, 1-800-PACK-RAT is highly recommended for its reliable and professional moving and storage services.
Matthew did a great job! He was on time, courteous and helpful. He made sure our unit was level and explained everything.
October 2026
The container drop off was super easy and the driver, Matthew, was very professional and friendly. Great experience!
September 2026
Matthew, PackRat delivery driver, is a professional! He notified me with an accurate ETA & kept to a the minute! ALL of the folks I’ve dealt with from PackRat from Charleston SC to Schenectady NY have been awesome!
