1-800-PACK-RAT is a portable storage container and moving company that serves the Schenectady, NY area. Customers can choose on-site storage, warehouse storage, local moving, or long-distance moving options. The company has received positive reviews for its professional and responsive service. Customers praise the friendly and skilled drivers, particularly Na'im and Jhensen, who were on time and communicated well throughout the moving process. The manager, Kevin, is described as professional, responsive, and great to work with. The overall experience is reported to be smooth and hassle-free, with the company meeting their commitments and providing competitive pricing compared to their main competitor. In one instance, a customer experienced an attempted break-in of their storage pod, but the company handled the situation well. Customers highlight the company's dedication, personal investment in customer satisfaction, and willingness to go the extra mile to ensure a positive experience. Overall, 1-800-PACK-RAT is highly recommended for its reliable and professional moving and storage services.
Matthew was very professional and was a real nice guy. Everything went smooth.
June 2026
Matthew was the driver and delivered the unit. He was thoughtful not to harm our Cherry Tree and respectful of our property. Matthew was friendly, considerate and helpful. He explained all we needed to know about the storage unit. Having a nice smile didn’t hurt either 😁 Thank You
June 2026
Matthew was great to work with. He was knowledgeable and genuine. He helped me problem solve some logistic concerns and had great alternative ideas!
