The AT&T Store in Schenectady offers phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews consistently highlight staff who are professional, helpful, thorough, patient, courteous, and kind, often going above and beyond. Employees are noted for helping customers get a better deal, explaining benefits and savings, assisting with device and accessory selections, and providing exceptional customer service. Staff members have been praised for fixing technical issues without difficulty or cost, assisting with complex transactions requiring coordination with various departments, and offering compassionate, practical help during emotionally difficult situations. The store is highly recommended for its knowledgeable and supportive team.
Great customer service, knowledgeable wireless service experts
February 2025
Always the best place. No clue why but never had to have something re-fixed ( yeah sure that can be a word) after talking with them.
January 2025
Josh is very professional and helpful. Help me get a better deal.I have been with Verizon for years and not getting anything better. Thanks to Josh Anita Ivan