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March 2024 by Beth Anne Lippman
I get the smoked salmon bagel every time I come it's always consistent that's always good Today and the last time I went about a week ago I did not have capers on my sandwich.. If something is going to be discontinued then there should be some type of notice to customers.. It's upsetting when you're expecting your food to be presented to you in a specific way and then all the sudden they just stopped doing it the way that you like in fact is the way they advertise it...
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February 2024 by R Mt
It was good the people were friendly. The Asian lady who was there maybe a customer was funny. Only set back is parking g during rush hours parking is hard does not have a dedicated parking lot. But over all its good..
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February 2024 by Avery Johnson
I went to Bruegger's for morning breakfast. I received extremely fast and friendly service. I was greeted promptly and I was thanked for coming and was even told to have a wonderful day as I was leaving. The food was nice and fresh. The store was extremely clean and I was happy to see the dining room open to customers.
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January 2024 by Marc S.
Total chaos sums it up....Stopped to pick up a baker's dozen to go....should be effortless even if busy. The line was not where you would usually order and this confused everyone who walked in.After waiting 10 minutes I finally ordered my bagels to go. No sandwiches;just put in a bag and I'm gone,thank you. I understand they were filling out in order,fine. I'll wait my turn.10 minutes later as the line diminished a guy ordered bagels to go and they got his right away while I'm standing there. I spoke up and complained and they were oh sorry and finally got mine.Place is seriously under-staffed.The workers never slowed down so blame lies with the management. I could have driven to the location on Central in Colonie and been served much quicker....Don't go here unless you have all day...
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January 2024 by Lizzy WHAT
Bagels baked fresh daily. 10+flavors of cream cheese. Tradition you can
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December 2023 by Ravi Modasra
Saturday morning go to spot for a bagel and coffee with the kids!Kid-friendliness: On bagel my kids will eat!
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December 2023 by Joseph Stacey
Great bagels and spreads. Good sandwich options. Service is relatively fast but not always organized. The location has fallen into disrepair and tables are often dirty so eating in isn't a great
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December 2023 by Mike White
A little pricey for what they are, But a good bagel .
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December 2023 by Winston Allen
The food is good. Some of the staff are not so friendly. I watched one of the staff members give an attitude to a customer. And ignored another customer who asked a question.
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November 2023 by Chico Balkishun
Call to order no one pick up the phone try to order online won’t let order
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November 2023 by Amanda Hempstead
Placed a mobile order online. Paid extra for what I ordered and I guess they didn’t have the item and it was substituted without contacting me. We drove back for the woman that works there no name tag on to give us a whole attitude and says “what do you want me to do” Maybe you should contact the customer to see what they want instead of trying to assume and not even tell them that the order wasn’t correct??? $34 for four bagel sandwiches to be not what I ordered was extremely disappointing!
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October 2023 by Justin Zywot
What a shame.. I grew up here on Union street. I'm back home visiting family and friends before I leave for my next venture. What a mess it this location is inside. Very sad to see the best bagel shop in the town turn into a shop that I believe with be my last time seeing how the upkeep has taking a turn for the worse. Seeing how they have shut down in-house dining you'd think there would be more time to keep the inside clean. It looks disgusting and I'm not sure if I want to eat the bagel I just purchased. Overall, very disappointing experience being back for the first time I'm 4 years.These photos are taken from the customer's view. The panels above the menu are where the employees make the food. It looks like dust, grime and other unhealthy practices fall into the food line where you order the food.In elementary school we took a field trip to see how the bagels where made back in the early 2000s. I could only imagine what the kitchen looks like since the lack of care from the customers view is currently. What a shame.(In response to the owner) Spotless seems alittle too extreme..how about the basic standards of the food industry.. I wonder when the last time a food inspector has been there..although, from reading your response it seems like no wonder your business looks the way it does. Doesn't seem like you understand the basics of your own establishment. Very sad.
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September 2023 by Christian Shear
Loved the food. Service was nice and quick. Just wish you could sit down to eat.
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August 2023 by Kate
The best bagels and strawberry cream cheese
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July 2023 by Matt Milless
Store is on its last leg. No indoor seating and was only able to take cash the day I visited.
