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July 2023 by Andrew Kissel
Stopped by to pick a Zoeller sump pump. Even with the amount of rain we have had they still had a 1/2 hp in stock. Paul helped me and I was in and out in no time. Price was as good as the service ! Support local business.
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May 2023 by Josh Lowell
I would use them as a last resort because their parts are 33% higher than home depot. I bought a delta push button diverter and their price was $35.48. Home depot's price was $20.97. Home depot also sold a no name brand called danco for $14.97.
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March 2022 by Toby Middlebrook
Just want to send out a huge thanks to Arlene Hall for going above and beyond for me and my company in a time of need. I had picked up a boiler for a customer with no heat, got on the job and found out it was badly damaged. I called capitol to see if they had another one on a day they were very short staffed. Arlene took my call and asked how she could help. Not only did she locate another unit but she had it delivered to me on the job within a few hours! That is exceptional customer service and she deserves to be recognized for it. I have shopped capitol for over 20 years and I can say all of the staff is great but Jim & Arlene are terrific and the reason I will always bring my business here. They both go out of their way to help every time. Thanks again Arlene!!!!
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February 2022 by Kevin McCauley
Great crew .. miss the old guard for sure but the new guys n gals ore doin well
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February 2022 by Chuck Cooper
Although they didn't stock the brand of parts I needed, the gentlemen at the counter were extremely helpful. Oh, and did I mention they were open on a Saturday ? No one else is ! Thanks for being there in my hour of need.
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November 2021 by Ramon Sequoia
First time I dealt with them and they had the igniter for my furnace. Had to wait a day, but still wayyy faster than anyone online and for a comparable price. Will go back there if I ever need parts. Staff is really nice and was very eager to make sure they get the right item for me.
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November 2021 by C. Michael Cooper
Enjoyed our design consultation today. Staff were friendly, collaborative, and knowledgeable. Excited for our kitchen renovation.
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October 2021 by Greenough Jim
Always good service!
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June 2021 by Eric Seyse
Helpful and we'll stocked!
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December 2020 by dan sells
I buy all my HVAC and plumbing equipment the counter is more than helpful
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June 2019 by Brian M.
Update: Received a response from Capital District Supply: They cherry-picked my complaint. They are glad I liked the final product! Either their employee lied to them about my initial complaint, or the representative is lying that they didn't know anything about the problems with my order. Dishonest!!
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May 2019 by Brian McKone
Unprofessional. Their mistakes and damaged goods cost me $200. They refused to take responsibly for their errors. See full story at Better Business Bureau.
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April 2019 by Greg Cabral
Nice to work with people who know their job
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April 2019 by Barry Suydam
Had a problem they solved it. Couldnt be happier with their customer service...Papa Smurf works there.
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March 2019 by Glen Shefkowitz
Unprofessional and their staff seems they really don't care about their customer. Try to belittle you when you ask questions, sorry I'm not as smart as you counter guys. Rude, never go here again.
