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November 2023 by Ian Hansberger
absolutely absurd how difficult it is to reach a person to speak with. BOO
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August 2023 by Charles Sutliff
Order a box blade thet deliverd a floor machine. That belongs ro someone else. Delivery was on Tuesday. Now they tell me may I can get mine next Monday but of course.they manged to pick up ther miss ship ship .
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October 2022 by Kyle
Don’t bother shipping anything with them. Much like their counterparts express and ground, UPS is cheaper and more efficient.
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August 2021 by A J
This is one of the worst freight terminals fedex has. The employees are extremely rude, worthless, or just completely incompetent. Working with them is one of the worst experiences you'll ever have.
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June 2021 by Anthony Cornell
Worse shopping experience I’ve ever had. I’ve had many freight items shipped. This place is unresponsive, say they will call you back and never do. Waiting weeks for thousands of dollars of merchandise
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June 2021 by Gordon Sands
Worst shipper out there. Mngr never called . Been waiting 2 weeks.1st they had my pallets of tooling , then they lost them for a week. Very rude and unhelpful
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May 2021 by Russell M
The worst shipping experience. My package was supposed to be held for pickup and is with a third party shipper that can’t be contacted. I think their staff is literally mentally handicapped. Unreal, I asked to speak to a manager and the guy ”Tom” told me enjoy a long wait. After he couldn’t even look my tracking number up. They clearly have low standards for employees. What a waste of time. Thanks for nothing fedex!
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February 2021 by Nikola Rakic
Nice guys work here. They open on Mondays around 7am, other days it’s 24hrs. They allow you to stay overnight and if it’s snow like this, better stay with them, Pilot near them won’t plow snow, but here no problem. 5 stars for this facility.
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October 2020 by Courtney Stone
I've been waiting to receive a shipment that has been sitting at the Schenectady location since Wednesday, it is now Saturday and the shipment has not left the site. No one has called me to set up a delivery time and no one answers the phone. Very poor customer service!!
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February 2020 by Carmen Grau
My son works there
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January 2020 by Douglas Hanson
The drivers here are top notch but the management is garbage. If there was ever a company that needed a union it’s FedEx freight.
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December 2019 by Cameronr23
We discovered that FedEx left a costly shipment at the back door of our business during non operating hours. This delivery required a signature. No paperwork was left. Also, this is a delivery we get fairly frequently and on pallets. He took all of it off pallets and left it in slush and snow. Not impressed.
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June 2019 by David Handlowich
Absolutely terrible did not deliver when they said they would and then said they didn't have a truck coming this way for a week,also said they tried calling me the day of delivery which they didn't
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March 2019 by celdragonus .
Conveniently efficient
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February 2019 by Tony Gorga
They just suck
