H&R Block on State St. provides excellent service for both walk-ins and appointments, with many clients returning each year. Customers report being pleased with the fees, protection service, and refunds received. The Peace of Mind protection and Emerald Card, which allows for a portion of the refund up-front, are noted as great products. The staff is consistently described as accommodating, helpful, kind, friendly, and very informative. Tax preparers are patient, take time to explain things clearly, and offer expert advice for future returns. They go above and beyond to assist with paperwork, answer questions, and help with financial planning. Service is timely, and requests for specific preparers are accommodated.
What a great company. I should've switched to them sooner.
February 2024
H&R on State St. / Erie provides excellent service for walk-ins and appointments.I return each year and am more than pleased with the fees, protection service, and REFUND I receive! The Peace of Mind protection is a great product not to mention, the Emerald Card which allowed me to get a portion of my refund up-front within... read full comment
April 2023
Excellent service from caring professionals, and all with a fair price.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
