Lia Honda in Albany offers a positive car-buying experience with friendly and knowledgeable staff. Customers appreciate the helpfulness of salespeople like Jai Patel, who is known for being hospitable, skilled, and making the process easy, especially for first-time buyers. The staff are praised for their energy and willingness to navigate obstacles to ensure customers get the best outcome. Dominic is recognized for being friendly, patient, and taking the time to make sure customers find exactly what they want. Other staff members, such as Jack and the team of Phil and Jack, are also commended for providing outstanding service throughout the entire experience. Many customers feel the process is smooth, stress-free, and enjoyable. The dealership’s team is attentive to individual needs, including those with credit challenges, and works hard to find cars within budgets. Overall, Lia Honda in Albany is highly recommended for anyone looking for a new vehicle, as the staff are dedicated to making the car-buying process easy, friendly, and tailored to each customer’s needs.
Jai Patel was genuinely such a nice guy; I’ve been to, like, a billion car dealerships before going to Lia, and they were all very rude. JP was hospitable and full of energy and made the process very easy for me as a first-time car buyer. I extremely recommend him to anyone who goes to the Lia dealership!
November 2025
Myron Simon very helpful and patient with his customers
November 2025
I had a great salesman to help me with my car buying experience. I ran into alot of obstacles, but my sales person Antonio Nassivera was extremely driven to navigate every issue to ensure everything worked out to my liking and to aquire the best possible outcome