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“I have 2 interactions with 2 different Verizon stores 1st was with Bruce at this Verizon store on Altamont ave schenectady. This guy helped me and my 4 phone lines for 3 HOURS after the 1-800 Verizon messed everything up and put tempered glass on all the phones all while helping walk-in customers and he was alone in the store VS the Verizon store at 600 Troy rd in Rennsalear that had 4 employees and no customers when I asked them to help with one small situation gave me a 10 min speech how they couldn’t help me”
“Had to go to the Verizon store to see what to do about a Plantronics Bluetooth headset that wasn't working properly, but I could not find my receipt. Two of the associates were VERY helpful. One (I am sorry I did not get your name) found the online receipt, found that the headset was under the year warranty and replaced the headset!!! $129.95 headset was replaced under warranty. I am beyond thrilled, thank YOU! :)”
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Katelyn, the staff member who assisted me was extremely knowledgeable, helpful patient and very courteous. She went above and beyond to satisfy my needs and if her manager reads this, he or she is very lucky to have her as an employee. ??
Thank you, Katelyn, for the great job you did today. I appreciate it very much!”