Michael's Shoe Service is a beloved local business known for its exceptional craftsmanship and outstanding customer service. The owners are described as a "nice couple" who prioritize honesty and integrity, even if it means delivering difficult news about the feasibility of a repair. Customers praise the business for its expertise, with one noting that the owner "specializes in an old craft and he does it better than anyone else." Despite occasional challenges with accessibility and turnaround time, the overwhelming sentiment is one of deep appreciation for the personalized attention and care provided by the business. As one reviewer notes, "You don't find good personal service like this anymore."
Such a nice couple. Michael gave me the hard news that my nearly new expensive shoes would never be the same after repair. He could have easily taken my money and left me disappointed.
March 2024
Fabulous workmanship, pleasant and good customer service. Honest!
January 2024
Did an excellent job repairing my Doc marten sole! Kept me updated throughout the process and was very affordable.
