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September 2023 by Brandon Antonucci
Great customer service! Stayed on the phone with me for hours trying to diagnose the issue with hooking up the remote starter on my ram 3500. Ended up being and issue on my truck and still was willing to help resolve it in order to get his unit working even though it wasn't his issue. I'd give 10 stars if I could! Thanks again
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June 2023 by Madison Johnson
Terrible customer service. The starter doesn’t work AT ALL. We have called, left voicemails, and multiple emails. Been weeks and have yet to hear back.
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October 2022 by Freshies Floatables
Smart guy right here. He can figure out anything. Does professional work and I highly recommend his services.
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July 2022 by Steven McAlister
Terrible customer service. Purchased a remote starter for my pickup. Everything was flawless. Purchased a remote starter for my parents vehicle. Didn't connect to the csr. The website was vague and didn't say anything about working with a certain version. I called multiple times to get help. No answer. I messaged and emailed with no answer. When I received am answer the owner basiclsaid ite my problem and I have to deal with it. $200 wasted. If I could go back I would return my pick up remote start and purchase elsewhere. If in any doubt that it may jot work for your vehicle, don't purchase because you will be stuck with paper weights that just sit on the shelf and won't be returnable. 0 STARS
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April 2022 by Brian B
Remote start for 2015 Chevy Colorado. A+++ service! Smooth transaction and when I made a mistake during installation they responded to my text in just minutes!! Corrected my mistake and bam it worked. Could not recommend more!!
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February 2022 by Jeser Alejo
I bought the Remote Start EVO kit for my F-150 2010 Lariat. It works like a charm. I recieved a lot of help as I had eextra cables and I myself got confused with wiring. But the Customer Service number texted me instructions and took me each step of the way until it worked. Thank you God Bless.I highyl Recommend Warm Car Now.Thank youJ.A.
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February 2022 by James Barnard
I try to be nice in reviews, but I feel I need to warn others to avoid the WarmCarNow online store completely. The owner of this one-man show (Paul) is rude and refuses to actually help at all. I was sent a different item than I ordered and was blamed for the error, saying that I needed to reorder and pay again to receive the correct item. Even when I agreed to this, again my better judgement, Paul stopped responding entirely. Now I'm stuck with the wrong product with no way to return it. I honestly didn't know there were still companies in business with this terrible of customer service, and I wouldn't be surprised if there aren't soon. In case you need more proof of the horrible customer service, just look at some of Paul's replies to these reviews, you'll get my point. Shop elsewhere.
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February 2022 by Ed Wilson
The remote start has worked great for the last few weeks after installing it in my daughter's Honda CRV.One thing to note however is that I ordered the remote start to activate with Lock-Unlock-Lock. It was noted that way in the order and was highlighted that way on the unit when I received it. When I installed the unit, it didn't work with the Lock-Unlock-Lock sequence it worked with the Lock-Lock-Lock sequence (with the car horn beeps). When I emailed the company and asked if there was anything that could be done, the response was only thing that can be done is connect it to a flash programmer and asked me what the serial number of the unit is. I provided the serial number and have not received any additional response over the last two weeks.So to summarize, the remote start is working great over the last few weeks, but I would not recommend a company that doesn't respond to it's customers and doesn't provide a simple apology when it makes a mistake.
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February 2022 by Cameron Allen
I***ZERO STARS*** Ordered A starter back in January that was sent to the wrong address. Thought it had been my fault but there were two different zip codes on the order and the package. Contacted the company when USPS sent it back for and invalid address. They then told me they’d ship it to me and since then it’s been radio silence. Can’t get a hold of them and They wont resend it or refund me. I’d pay for the shipping again. Even with the proof plus a picture they sent me of proof the received the package… nothing. If you buy anything from them get buyers protection through PayPal or EBAY because that’s the only way I’m getting my money back...... (In response to Warmcarnow) This is what im talking about, If you had a clue you'd realize I didnt order my part on EBAY. Also why should I have to wait days on end to hear back from you about this issue. 1. I my address is automatically in paypal and my purchases have always gone to the right place. I only escalated it to a claim after you accused me of trying to get free stuff from you and after I sent you all the tracking info. Lastly the only way the item wold have shipped again is if you would have shipped it because i recieved the email saying you recieved it. Clearly I should have checked before doing business with you. I've already purchased and recieved a new on in the amount of time it took you to respond. Lesson learned
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January 2022 by Charles Williams
10/10 Customer service is top notch. Great product! Outstanding technical support. I got programming tech help on a Sunday afternoon. Would definitely recommend.
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January 2022 by Nico Zeledon
Ordered a remote starter for my wife's RAV4 a few months ago. Simple installation and great instructional video, works extremely well and had the extra hook ups for the additional accessories!
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November 2021 by Sophal Saing
Went in for a quote and the guy at the desk, said he”s too busy to help me with remote starter. “Nope I don’t want to do it, too busy” and turned me away. Like I was bothering him. Wow!!!!
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November 2021 by Noel Perez
I bought the 3X Plug and Play remote start for my Rogue 2011. The equipment was not listed for my intelligent key model but I needed to get it installed before the real cold weather arrive. Technical support was excellent. Helped with ensuring the system work through out the installation. Quick response and immediately ship additional parts when needed. I feel no worries to purchase again since I know by experienced that they will back you with technical help. They are expert on the products.
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November 2021 by Max
Bought a system online from him. Installations was straight forward except it would put my truck in limp mode. Asked for help and was told to check a couple wires. Checked and then he stopped responding to me. So I took the truck to a local stereo shop and they said it was old technology and suggested after trying to get it to work that I pull it out and put a much better system in for the same price. Called him back to find out what he would be willing to do for me and basically told me to pound sand. Won't recommend!
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September 2021 by Michael Butler
I ordered the evo-all and installed it myself,worked awesome for 3 years till i myself messed it up... ordered a different one that I myself thought was complete...I did look close enough and got the wrong thing...he fully refunded me ...I think he is top notch highly recommend his products...
