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September 2023 by Sloane Brown
This Pioneer bank on State Street has the nicest people who work there. So friendly and kind folks. Great customer service and support
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July 2022 by Chelsea Heilmann
I do my business banking here and couldn’t be happier with Pioneer! Best service and banking around!
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March 2022 by Donna Deflorio
Always helpful, happy and kind!!! Lovely !!!
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October 2021 by Idrees Naemi
They are very professional and helpful. I would highly recommend going to this branch.
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September 2021 by Divamarvalous O'Neal
Been going here for years. You won't find too many banks who actually know you by name and treat you as an individual not a number. It's clean, safe, friendly environment and welcoming staff make it so easy to fall in love with the place. They decorate every season. No dust, debris etc. Windows are almost transparent. The place is so modern and the architecture is stunning, that you gawk in awe. It's updated so no old equipment, design or malfunctioning or delayed computer process. The teller's are so sweet and get you in and out without being rude or rushing. If you don't have a good bank yet or are starting out, I highly recommend trying Pioneer banks in general. I've been to many locations and each feel clean, safe, and customer service is 100%. I do not work here or have ever either. This bank is so understanding especially when you overdraft. They explain everything to you in a sweet and respectful manner. They have lollipops for the kids and I'm one of those people who like to be in and out so they are quick and effective. Plus side they have coin machine and it's skips the line.
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May 2021 by Jordan Wynn
Michelle and Be I were very professional and polite, while helping me. I appreciate their support and patience.
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May 2021 by Jason Zarillo
Super friendly staff who are always willing to help. Highly recommend!
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May 2021 by Robert Doty
This branchHas wonderful staffAnd we're extremely helpful
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May 2021 by Jordan Flory
Very nice and helpful.
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May 2021 by Shanaya Baijnath
The Staff is helpful and amazing!!!
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May 2021 by Tracey Hudson
I love this bank! They made opening an account so easy. The online banking app is fantastic and the tellers are always helpful.
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January 2021 by Catherine A Jenzer
Worst customer service I have ever had! I was referred to this branch by their customer service, to have my ATM card made. Only thing is they never once said make an appointment before you go. I went, and was met at the door and told I couldn’t come in with an appointment. I said customer service told me to come so I could have my ATM card made. Three tellers were watching the interaction, no customers were in the bank at the time. They told me it would only take 10 minutes but couldn’t do it without an appointment. They argued for 10 minutes, instead of making a customer happy. As soon as I have a new business account my money is out of this bank. End of story.
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October 2020 by Lana Russo
Totally changing banks. There is no more personal service anymore. These young generations have no work ethic values. No manners. Pure entitlement is their way of life. Disgusting!
