Post Offices in Schenectady, NY

“Patient, accommodating and friendly staff, particularly John. I had 3 priority mail packages to send and I was with my 2 year old so I was already anxious coming in. I prepared all packages at home and prefilled the customs forms (like I usually do) to make processing at the counter “easier and quick”. I’ve always had unpleasant experiences at the post office (Jessup, Maryland) when sending 2 or more packages and had in the past been told to call ahead to make an appointment due to the number of packages I had to send which was 2-4. These particular packages needed to be sent today and I was nervous coming in without an appointment and I had my 2 year old. I was first greeted by a lovely staff member whose name I wish I got. At the counter, John was warm, friendly, accommodating and more importantly, patient with me and my daughter. I can’t thank him enough. USPS at the Nott St location provided the best customer service experience and have gained a regular customer.”

“Never had an experience where I felt misheard or rushed. The ladies I see in the morning are very nice and always kind my son and I.
Once in a while I drop off packages. They shared the rules with me about packaging quality.
Sometimes the lines are long. There is always a nice neighbor to talk to when I go which I am very thankful for. Makes the time go by faster.”

“I am highly impressed with the management and staff here. The team is consistently courteous and maintains a well-structured, professional environment. Even when I had a minor concern, the office addressed it immediately. The employees were incredibly helpful, and management stepped in to ensure a swift and satisfactory resolution. I’ve been a very happy client and highly recommend this office.”

“This post office is fine, they're open later than most especially on Saturdays. Keep in mind they close for an entire house for lunch, 2-3.The lines can get long here, lots of people come with completely unpacked items and want to ship something, which can make it take 20+ minutes sometimes if there's a couple people in line unprepared as there is only one teller at a time.They do their best to handle it though, so that's really not on USPS.”

“Polite, efficient staff and great selection of stamps, greeting cards, boxes, packing tape and bubble packages that many post offices don't stock anymore. Spacious and well organized. Great experience. Thank you-- dealing with the public across a counter is not pleasant. Nice to find a good post office branch.”