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December 2023 by Sandra Boisjoli
The staff was very helpful and the system they have for exchange of old equipment was fast.
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November 2023 by omelette du fromage
Very relaxing environment. Sales specialist really tried to help.
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September 2023 by Brian Bloom
Cancelled my service and turned in my equipment ~22 hours ago, I'm still getting texts from this store every few minutes that I'm next in line.There's now so many, they're backed up in the network and I can't get texts from anyone else.
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August 2023 by Judith Klucitas
Great quick service
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August 2023 by Nicolette Pirrone
Great service...
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March 2023 by Ron Hunt
We were professionally and efficiently served here.
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March 2023 by Ronald Hunt
We were professionally and efficiently served here.
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February 2023 by Joseph Stacey
This store is large, but staffing was minimal so the wait was a bit long. However, the staff were efficient once I was helped.
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February 2023 by Ed Pirrone
High cost cable
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December 2022 by Ross Gamby
Local facility in Glenville or Schenectady NY has a phone number listed on their website which is NOT the local facilities phone number. This number listed takes you to a help desk that cannot answer my question nor can they give me the local facilities phone number. Poor customer experience!
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November 2022 by Gena Hulse
This company offers little quality for their internet service. And now they are charging extra money for equipment they have provided for years. If you can go with another company, I suggest you do
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September 2022 by Dan and Pam Bartholomew
HIRE SOME PEOPLE AND FIX ONLINE APPOINTMENTS!!!!!!!!!We made an appointment online to purchase 2 phones. When we arrived there were two employees. There were 6 people waiting to be helped. More people arrived later. After waiting for fifteen minutes, we asked about our appointment.We were informed only one of the employees was able to sell phones and he was very busy.When asked about our appointment, he replied that their kiosk for checking in was not working. We asked about comingback later, no, too busy. We were in town for four days, and now we are going to spend two days just to buy phones?NOT IMPRESSEDIf they are this messed up on so many levels before they get our business, how will they be after they have your money?
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July 2022 by Robert Bruce
To pay your bill or look at phones, cable internet very helpful and polite
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January 2022 by William Freeman
The person who came to hook up my internet didn't give me any information on how to work it and I don't know maybe it will cost up the covid-19 but you know they turned me off
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November 2021 by Sarah Hoff
The store is actually located right next to Starbucks, the pin is slightly off. Friendly & knowlegable workers here! Went to pick up my modem; I'm new to Spectrum, hopefully the rest of my experience with them will be as pleasant.
