U-Haul Moving & Storage of Schenectady offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers appreciate the friendly and courteous staff, noting their quick and efficient service. The team, especially the general manager, is praised for their positive attitude and multitasking skills. However, some concerns have been raised about vehicle condition, with trucks sometimes being beaten up and having issues like the check engine light, though they still functioned well. The entrance to the facility is a bit of a challenge, but staff are helpful when customers need to switch trailers or equipment. Storage units have received mixed reviews; some experienced delays and found units not properly climate-controlled, often damp and cold. Overall, customers find the staff to be helpful and the equipment properly maintained, making this a reliable choice for moving and storage needs.
Great staff, customer friendly, courteous, respectful, and helpful. Will definitely use this location for future rentals. Thank You for providing great customer service experience. Highly recommended.
March 2025
U-Haul Hamburg st Schdy nicest staff clean truck, prompt service. Thank you Kevin and Shawn!
February 2025
Reasonable price, Staff was nice, rental was easy return was simple! I recommend!!
