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February 2024 by Ashley D
My elderly cat was at his end stage in life and I called this place because it was suggested by a friend. I was not a client. They fit me in, eased my baby’s suffering and were caring through the whole process. The woman I spoke to initially on Monday morning, around 8:40, was so sweet ? her voice made me feel so much better after a night of seeing my man suffer. You could hear the compassion and care. Answered all my questions regarding the price of everything. It made me feel at ease. I’ve worked in vet med and I know how euthanasia can just become procedure, but Dr Hartman was very gentle with my cat and I appreciated his straightforward but compassionate approach. Hoping when I pick up my boys ashes I can schedule an appointment for my other senior cat for a blood panel. Would love to make this place my new vet.
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October 2023 by kelly Holt
I would not recommend these people to anyone they were very rough with my dog after being spayed and argued with us when I called several times to get my dog checked for bleeding.
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September 2023 by Shah Kazi
DO NOT COME HERE!!!!!No matter what you do don't come here. They are very rude, very disrespectful and extremely unprofessional. If I could give them zero stars I would. This is the most stressful experience I have ever had at any vet office mind you I have been to many vets throughout the years and I have never been more disrespected and treated so badly like I have today. Definitely had a bad gut feeling about this place after I received awful customer service.
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September 2023 by Sara LaBombard
Dr. Hartman & his staff are excellent. Every visit I know my fur baby is in great hands? Would recommend this veterinarian to anyone. ?
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September 2023 by Bob Smith
Receptionist might as well of told me to go let my bird die. Ridiculously rude, animals are nothing more than commodity here clearly. The receptionist Tammy or whatever her pointless name is clearly cant be asked.
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July 2023 by Kelly Sheroka
Dr. Hartman is one of the best. I've been coming here for years with all my animals. Everyone working here is friendly and very helpful.
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July 2023 by Haydee Rodriguez
I took my dog Ruby to the vet to make sure she had all her shots up to date she has been my comfort and my baby I would do anything for her and she was taken care of very well
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May 2023 by Tina Zawisza
They are absolutely wonderful here. The staff is wonderful friendly and kind! The doctor is very knowledgeable and he is great! Your pet will be very happy here! They will take very good care of your animal
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May 2023 by Jared Hale
Nice, affordable place to bring all your pets. We have birds and a dog and it's nice to have one place to bring them to. Reception girls are pleasant to deal with.
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March 2023 by Linda Conley
My young dog went in to get a tooth pulled and died- they called me and said he was dead and they didn't know what happened. Unbelievable. It took me about 9 months to write this review because I appreciate how they help rescue groups and for common things probably fine. They did apologize -however I won't be back.
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February 2023 by Austin Anonymous
Great staff, doctor was super helpful! I've been bringing my 4-legged babies here for a few years now! I was even able to bring my bearded dragon because he tends to 'exotic' animals as well!
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January 2023 by Lisa Duprey
Been going there for over 30 years with all my babies, Dr Hartman is a great doctor and would not ever go anywhere else! Magoo feels safe and comfortable with him and his staff is awesome!
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January 2023 by Orjita B (Rinki)
Never picked up the phone. Called about 3 times to see if they can see my bird for an emergency.. unfortunately she passed. Very disappointed that there was no one to at least receive the call and maybe advise us.. Upstate vets.. please do better!
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January 2023 by Shay Van Ness
Honestly if I could give it negative stars I would! The fact that this establishment can’t even keep a receptionist because they bully them and try to make them seem like they are d*** is astounding! The manager has no idea the difference between the expiration and the serial number or if she does she’s told others false information or the fact that they don’t like when employees get done with work sooner than they anticipated so they try to make it seem as if they didn't do anything while the doctor sits in his office watch you in his security cameras youtube videos, shows, movies, ect is a contradiction in itself. They’ll lie about giving you a position and demean your intelligence even though a client has waited over 30 mins for their pet to be handed over after being called to pick up yet you can’t touch them. Asks someone if they have Dyslexia because they spelled a few words wrong while the waiting room is filled with 20 patients and only 2 receptionists is appalling yet its everyone elses fault except theirs! Not to mention the audacity to tell a grown person they don’t know how to do laundry and tell you that she’s gonna show you how to do it even when someone else confessed to using it instead.I will NEVER recommend this establishment as a regular vet! The only thing going for this establishment is the spay and neuter services provided through the programs they associate with.
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December 2022 by Jessica Armstrong
The vet was knowledgeable and kind. She imparted information in a way that was understandable and without making us feel foolish.The whole staff was courteous. We were in and out so quickly.