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January 2024 by albert speer
this place WAS** grate I EDITTED MY REVIEW.this place is straight up a dump. With the help you would get from someone who's not getting paid for . It's the dollar tree.of parcel or mail service.
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January 2024 by شـبـل سـهـيـل
They provide many services, not only send mail, but you can also renew the passport or apply for a passport if you do not have one before. International shipping is available, and there are many other services for foreign trips. The service is not bad, but there is a noticeable lack of the number of workers who are available. I hope they will add more so that it does not take longer.
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January 2024 by Maria Rodriguez
Great service
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December 2023 by Nephtali1 Navarro Pou
Everything is very nice
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September 2023 by Betty Pascucci
Postal service has really gone down hill. If you have a felony they don’t care you can keep your job! Even if it’s a terrible crime. Watch out at this location
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August 2023 by Lauren Levy
Waited a month and a half for a lock change that I paid for. Called back numerous times and was always told someone was coming, no one did. Was told I couldn’t get a refund. Don’t waste your time with this place.
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March 2023 by Nicholas Madcharo
Would have put 0 stars if that was an option.Absolutely horrible customer service!Called three times throughout the day to ask if I needed any documents or other information pertaining to a passport application to which no phone calls were answeredUpon driving there after work, the nice woman told me they were under staffed and that’s why they wouldn’t answer the phones, and proceeded to tell me passport applications required an appointment and they were booked that dayThe following day I received a phone call 1 hour before the application appointment canceling saying this was due to being under staffedWent in the following day, worker told me I was welcome to wait as there were appointment in front of me and after a 45 minute wait she then informed me she was done doing applications for the day. Can I stop in during the week….This is all while bouncing around a 60 hour work scheduleAnnoyed to say the least
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February 2023 by Yvette W.
You don't get your package that says delivered. Your then told to have com o any resend. Not all things can be replaced. They need to be investigated.
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February 2023 by Tyshan R.
currently waiting on a priority package that was supposed to be delivered on the 1st and now the 8th the last update I got was the 5th all my w2's late as well smh
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January 2023 by maareb Ahmed
Horrible experience, the staff have no idea what they doing, and do not book your passport appointment there if you have an infant. The website does not state this, but they unable to take pictures nor assistant with an infant or anyone younger than 3 years old. Be careful and do not want waste your time.
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October 2022 by Audrey Williams
The telephone service is horrible. Options are useless. It's a bit better in person but that is also hit or miss. I will utilize another Post office. Schuyler street.They were much more efficient and courteous. I guess they just don't care based on other reviews that have been posted.UPDATE: In person OMG!!!! The young woman at the window was trying to be helpful , but the woman in the background was so unnecessarily rude I just thanked the young lady and left. That's it for me...... never again.I guess courtesy and professionalism is a thing of the past.
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August 2022 by Tiffany Smith
Ive never had a problem at this post office ever.. Everyone is always courteous and pleasant. They even handle issues of the phone with no problems. If you think this is a bad post office, try bristol st in Brownsville brooklyn. 11212
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May 2022 by José Raúl
The associates behind the window were excellently helpful and informative. The younger one was fresh in training but caring and the seasoned one was delightful. Thank you both so much!
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March 2022 by Kyle Creech
Scheduled a passport application twice now, both a week in advance, and they only wait until a couple hours before my appointment each time to cancel. Shouldn't allow people to make appointments if there is never any staff at the passport desk. Wouldn't be that big of a problem if passports didn't already take 8-11 weeks to come back.
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February 2022 by ROSALEE BERRY
This is the worst postal service I have ever encounter. 12308 never have a regular postal carrier, for days do not get mail like suppose to.I am writing this review because I have not received mail in the past 2 days.I get mail order prescriptions due to my blood pressure and today I had to get in touch with my insurance carrier to override so I can get my meds from the pharmacy. I get alerts from the INFORMED DELIVERY of the mail I suppose to receive on each day, I have checked each box that states NOT RECEIVED.THIS POST OFFICE NEEDS TO BE SERIOUSLY INVESTIGATED.THIS IS HIGHLY UNACCEPTABLE AND THIS NEEDS TO CHANGE!!!!I hope someone from the POSTAL SERVICE READS THIS REVIEW AND TAKE ACTIONS.I AM THOROUGHLY DISGUSTEDONE STAR IS BEING KIND, NO STAR IS FITTING FOR THE SERVICE THIS POSTAL DESERVES