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March 2024 by Bear Bathsheba
Went in for a quick oil change. I'd never used this service before and was impressed with how quickly I was in and out. There was a line of maybe 6 or 8 cars when I pulled in and I was out within an hour. An oil change was about $50 and they didn't try to force me to get anything else done. Carlos was very friendly and explained everything they were doing, then made some conversation while I was waiting on everything to be finished up.
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March 2024 by Jana
My first time here was not a good experience. I waited in the wrong line for over an hour. No one was outside directing traffic.
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March 2024 by kenneth spriggs
Good people there ??
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March 2024 by Christian Perra
Friendly and fast. ????
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March 2024 by StephanieLea137
Professional, friendly, knowledgeable, and efficient.
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February 2024 by Tyler
Always a great experience here. The team is incredibly efficient, professional and take great care of their customers. Thanks for another speedy oil change!
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February 2024 by Leah Semione
So helpful and very nice. Would highly recommend. Will definitely go to the this one every time
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February 2024 by Aye Zayer
These guys are the best. I’ve showed up pretty close to closing time and they’ve always got me in and helped me out. They do a great job and are very professional and will always help you out in an emergency situation. Can’t recommend them enough.
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January 2024 by Hailey Wisler
They are so nice! Such good people and help you with anything you need
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December 2023 by Connie Smith
Stan annd Don ..professional and compassionate. Explained my unique situation (suddenly being left in charge of my father’s vehicles). They kindly looked up his file and figured out what his truck needed. I really appreciate them seeing me as a fellow human with a story and helping me out.
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December 2023 by Chris Huntley
Some background.....I just returned from a off-roading trip out west, which consisted of hard driving in the mountains, combined with hours driving at 85mph on the Interstate. Upon returning home, I was a bit low on oil and so I attempted to top it off until I had a chance to get the oil changed. I accidentally over-filled the oil, but drove it that way for a week or two until I landed at VIOC. I left after generally good service, however, upon returning home, I checked the oil level (as I always do), and it was still over-filled. So unless it is VIOC's policy to over-fill customers vehicles, I'd suggest that I never actually received an oil change..........this is a serious accusation, I understand, but it my firm belief. Proving it is probably impossible, since I routinely get my oil changed regularly enough that color of the oil is difficult to use as proof.
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December 2023 by dan trawick
Amazing service, great price, guys like don are what the world needs more of. Honesty, integrity and kindness
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October 2023 by Jennifer Wade
Stan and Don are the best. I went here today because Walmart had over an hour late and I was already 8k miles over my oil change due date and I have a long drive tonight so I thought a oil change would be a good idea today. Let's just say I was not disappointed by the kindness and knowledge of these guys. They got the job done fast and we had good conversations. I'll definitely come here next time for my oil change. I recommend this place to everyone. They also replaced all my air filters and filled up all my fluids. They showed me my air filters and asked if I wanted them changed before they went and did it. I obviously needed them done because they were DIRRRRRTY. I want to give these guys a huge thank you and shout out for taking care of me today ?
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October 2023 by Jon Macdonald
Seems like they keep deleting my comment so here we go again.Customer service states inspections are pull up at the crane street location. I pull up, denied service for inspection said the inspection bay is closed down and I have to make an apt and it could take a month I leave get it done elsewhereCalled customer service, they state its still a pull up inspection to try again no apt needed. Okay I wait 1 year and go back, pull up denied service again. Employee states I need an apt. I don't have one. It states I don't need one. Denied service okay I leave.Call customer service again. Don't wanna leave a complaint I just wanna know if I can make a dang apt. They state we promise it's a pull up no apt needed. I'm like bro Olay wait 2 months bring my gf car in pull up denied service stating to and I quote "go back to the shop you came from I'm sure they will do it. " so yeah Oil change yes. Inspection go elsewhere. They never seem to want to help anyone for inspections. I'm sure corporate can look into there inspection sales and figure it out that there only doing a few cars a month. Employee states "want me to get my manager cause he will tell you to go elsewhere as well I'm like sir I just need an inspection I thought it's no apt needed and he's like want me to get my manager I'm like why tho.
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August 2023 by Michelle Kumar
I'm giving this place one Star because all I went for was a Oil change. My Brakes were good at the time. Well after the services were done they said I have a leak in my Brake Oil. I ended up with very little Brakes and I was scared driving the Car. I think they made a mistake or the Guy was new. I ended up taking my Car to my Mechanic to get the Brakes fixed. It was costly because I needed two new Brake Lines. All I know is I will never go back there again because they might break something else on my Car.