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October 2023 by Nancy E.
My experience in Walmart at Glenville was not good today. I went to grab a cart and clean off the handle and immediately I could not push the card cart I'm disabled I went to get another cart to clean off the handle I was unable to return the first one. The lady who stands watch when you walk in the door ran over to the cart I looked at her and I asked her what was wrong she said I was blocking the entrance way she was rude and was not helpful to me in any way
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October 2022 by Monica R.
Walmart is the worse on customer services online .. fedex never deliver my item. Walmart won't replace it. Delivery guy deliver wrong package
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July 2022 by Logan S.
Store is nice, however the delivery service sucks. Why even bother having delivery times if your not gonna follow them. I wish I could give negative stars for the delivery service. Customer service is ok. Kind of annoying that there is so many lanes but only like 2 to 3 are open. Pickup is ok, we don't really use it much. 3 stars for the store, -20 stars for the delivery service.
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January 2021 by Anna L.
I wish I could give no stars. Worst customer service I've EVER experienced. If you have everything locked in cages, at least have the STAFF to assist your customers. That being said, maybe you shouldn't be hiring so many lazy, unhelpful employees who look like they've given up.
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December 2020 by Joseph F.
I am at your Walmart store in Glenville and I have decided that I probably will never come back here again although I like the market a lot I need what is called a rolling cart that you riding in the last three times I've been here none of been available and I've waited 45 minutes I'm told that you don't have more than three which I don't know if that's true or not I know when I go to the other markets market 32 and Hannaford they have many carts and there's always one available so I guess I'm going to leave after sitting here for a half hour sorry about this because I do like this store
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November 2020 by Jayna M.
I had an order for pickup at this walmart. somebody took my package without my consent. Now, walmart will not replace my package but instead has issued me a refund on a product I can't buy again because it's sold out. This refund takes 5 business days to process. They really f*cked me over. I don't recommend this store AT ALL. it's filled with irresponsible employees who will give out anything to anyone. If you value your money, and peace of mind, shop somewhere else. Pathetic excuse of a business.
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June 2020 by Paula W.
The visit started off well. Parked near garden center since we were buying a grill and charcoal. A gentleman helped show me where they might be. They seemed to be out of them but I looked around and found one. It was very high on the shelf so we went to get an associate to help. That was the end of the pleasurable experience. Could find no one. My husband ended up climbing into the cart to reach the grill. Went out to garden center to pay and no one is available. Someone checking at the door said he was on lunch and there was no one to cover him. I said I don't think it is safe to wheel this grill through the entire store and back again. He just smile and shrugged. I saw at least 7 to 8 Walmart employees walking around. As we were leaving a gentleman heard me say, "Unbelievable". He asked me what the problem was. I explained. I told him it was ridiculous to push this heavy cart through the entire store. The manager was standing next to him and agreed. As we were leaving they got a cashier to the garden center but it did little for me. I have had lung cancer so walking with a mask on in 85 degree weather isn't my favorite thing to do. We plan our trips accordingly. This should have been minimal walking, had an associate been at the register. The manager apologized to me, but it means little when you stop three different people and try to contact service desk and they don't answer. Not exactly a smart way to do business. If you read any of my other reviews I never appear this negative. Didn't have a choice here.
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May 2020 by DinerFan X.
Interesting that Glenville Walmart was in Schenectady's Daily Gazette yesterday regarding their staff not adhering to mask requirements. I observed the same thing when I was there yesterday. Both of the men behind the deli counters had their noses exposed above their masks, while two employees who were seemingly on-break were wandering about the store without masks on at all.
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May 2020 by Ellekay N.
~20 self check outs and they're all shut off, ~20 registers and only 4 cashiers on. i spent 25 minutes in line waiting behind loaded carts to buy THREE items. it took me longer to purchase my items than it did to find them. meanwhile, there are employees walking around aimlessly and other employees just staring at the lines. save your time & money and go to Target up the road, or to Walmart Schenectady where they actually have cashiers and working registers.
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April 2020 by S S.
This store is filthy. I've lived in the area for nearly 6 months and have always gone to the Walmart (usually don't go to Walmart to begin with) in Halfmoon (5 stars btw). I went to this one in Glenville because I was on that side of town. Never again. Filthy, overcrowded with people and products. A lot of items are locked up and when you ask someone to unlock a cabinet, they can't. Apparently only person has the keys and whenever you need something they and their keys are nowhere to be found. Stupid if you ask me. The Halfmoon location is so much nicer, it's spread out and employees are kind. They don't have items locked up either.
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February 2020 by Karen C.
Don't bother ordering your groceries for pick up! A 50 plus minute wait for someone to bring them from the store to my car is hardly worth it ...
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February 2020 by John J.
I have been frequenting this store less and less over time. Today, I think was my last visit to this venue. The store was very well staffed. There were blue vests in many isles. The biggest problem was that these blue vests were having the time of their life. They (none of them) were not stocking shelves or doing any work that needs to be done in a retail establishment. Seems to be more of a social establishment. I waited for 10 minutes(maybe longer) for someone (Liz) to show up with a set of keys to open a locked cabinet. At that point , the item I wanted was handed to me over her head, and was told "follow me, I'll check you out". I felt that she and many others in this store were very rude and inattentive. Mr. Massey, please be aware of this review. I'm sure your stores volume and profit will be reflected in the way your employees interact with the retail customers under your charge. Thank you for reading, John Jones Scotia, N.Y. 12302
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October 2019 by Andrew S.
Really bad customer service. Had to cancel my 250$ order because they would not help me
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September 2019 by Steven W.
I must say I am very disappointed in this Walmart. We frequent this Walmart quite often for many different items and the reason why we do that is because we work in the area and it's just easier to swing into this Walmart then it is to go to another Walmart when you're looking for clothes and things especially for children that we have for school and that type of shopping parents you know what I mean. Walmart is supposed to be that all in one shop where you have your clothes you have your school supplies you have your food all under one roof and you can leave and go home and you're done you shouldn't have to go to another store after you go to Walmart. But after we go to this Walmart and it seems like only this Walmart we always have to go to another store because they never have what we need in this Walmart as far as food goes. It's almost like they're going out of business, their shelves are always empty like empty to the point where there's nothing on them empty and either they're not ordering enough stock or they're just not stocking the shelves because if they're not getting through a whole service or whole day in products sales then they're losing a whole lot of money because people still want to buy products at 5 at night but if the product isn't there to buy then they just lost that sale that's common business practice. So what are we have to do we leave Walmart and then we have to go to Price chopper or Hannaford to get something else that we couldn't get because it's not available there. Suggestion anybody at the Walmart corporation is listening at this particular store we've been in many Walmarts but it seems to be only this store that is happening in get them to stock their shelves more cuz they're not doing it correctly it is always empty there. Thank you for listening
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August 2019 by Martha S.
If I could give this store a minus rating, I would. I went there when I was traveling; I was staying at a local hotel and I couldn't sleep (an earache) and wanted to get some hydrogen peroxide and Tylenol. I checked the internet for a local business that was open at 4:30 AM that would be sure to have what I needed and saw that this was the closest. When I drove up, I noticed the area outside of the store was very messy - things out of place and shopping carts scattered throughout the parking lot. When I got inside, I couldn't find the peroxide. I noticed that several aisles were cordoned off with racks, plastic ties and chairs (very disorderly looking). I asked a sales attendant where I could get peroxide and it was in one of the closed off aisles. I asked another sales attendant if I could get the peroxide and they refused; they had just waxed the floor. "What about customer service!?", I wondered and thought for sure someone else would accommodate my request. I spoke to several employees at the place (there seemed to be 10 or more roaming around (I appeared to be the only customer) and learned that one of the employees was the store manager; no one would assist me. Turned me off to Walmart stores completely, not that I shopped often at Walmart anyway. I've never been in a business that valued a waxed floor over the customer's needs.