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March 2024 by TheMoneyPit 1
Yet again, another terrible customer experience at this location. The clerk at the counter acted like I inconvenienced her by order $24 worth of food/drinks. It was 3 basic drinks, 2 sandwiches and a muffin. She commented that if she knew I was going to order so much she would have made the bagel for the guy in front of me first. She also commented on the line behind me. This is unacceptable behavior and makes me want to spend my money elsewhere.
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January 2024 by Michael La Tulippe
Fast, convenient, great food, great service, on the way to work
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January 2024 by Amanda Flagg
The drive thru takes forever; like now I'm late to work forever. The food (bagels and hashbrowns) consistently tastes like chemicals and the drink; ordered the exact same way, every time, is always incorrect, but now I'm late for work from waiting in line so I have to take it.
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January 2024 by Christopher Kittle
If you end up going to this dunkin you’ll be waiting for a good 30 mins or more. Workers are slow and we seem to run on their time. What a waste of a good
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January 2024 by Thomas Burke
Coffee never real
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December 2023 by Nicole M
There is absolutely no sense of urgency at this location. I placed a mobile order for an iced chai latte and a donut. It took a full 40 minutes for me to receive my order, despite there being two people working on the floor in the front. And this was AFTER I asked them where my drink was - only then did they start making my drink, which took them an additional 10 minutes for a simple chai latte. If I had not asked where my drink was, who knows how long it would have taken to receive my order. This is a consistent issue that occurs almost every time I go to this location, regardless of whether I go inside, use drive thru or mobile order.I will no longer be going to this Dunkin because it literally takes me less time to drive to another Dunkin that is 10+ miles away than to order from this one and wait 40 minutes for a single drink.
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October 2023 by Daniel Van Der Werken
The service has really gone down. Order online and expect the coffee to be ready when you like it used to be? Nope. Wait in line behind five others to ask about your missing order. This online ordering has become useless.
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October 2023 by Heidi P. Foraker
The coffee in N.Y. is WAY better than the coffee in Florida. I sure wish the coffee flavor was the same in every state.
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September 2023 by shakeele nazir
Walked in and was greeted by 50 yellow jackets, stood in line for 10 mins with 3 other customers in the whole place, got one salted caramel cold brew, revived a black coffee with no cold foam or caramel, asked where the cold foam was and was told I have to say that when I order …like the picture of salted caramel cold brew wasn't on the door when you walk in
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September 2023 by A
This place has gone down hill. I know it’s hard to find good workers these days, but the workers here really do not care. It’s like the owners are so desperate they’ll hire rude people. Don’t go inside to order, you’ll never be served. Don’t expect mobile order to be any faster. If you do chance mobile order it’ll take 15-20 min to get your stuff. Drive thru is fastest, but sometimes you have a nice worker, other times it’s a rude worker. Avoid if you can.
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September 2023 by Rhonda Poli
The Pumpkin Muffin❣️ is Back!!!! I ran to Dunkin in Scotia before work, the girl was very busy with DoorDash or Grubhub. But she was quick to take my order,,,I got to work on Time with Munchkins & Pumpkin muffin. Everything was great!! But I have to say...I Used to work at Dunkin & I would love to work there again however I nvr would ,,,now that there's DDash,,,it's TOO much ,Dunkin wants you to take dash first,,,but I always helped the guest in front of me First. I disagree with Ddash first.
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September 2023 by DJ/MC Sari Sparks Medick
Staff is non existent inside. The staff left after we were served and we watched multiple people come in for food and left as no one came to the counter. The staff were outside smoking when we left.
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July 2023 by Best Friend
Very very slow service. I Sat in the drive thru for 20 plus minutes and the workers gave me a bad attitude. Get better people to work there . The place is full of young adults who aren't doing their job correctly.
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July 2023 by John doe
Stopped by around 620, waited in the front lobby, waited 5 -10 minutes. Not a single employee in site, cool, rang the bell on the counter, voice screams from in the back "be out in a minute"..... 5-10 more minutes go by. I left, not going to wait 20-30 minutes just to order. Worst dunkin around, will never go again.
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July 2023 by Ms.Queenie
Very very slow service. I Sat in the drive thru for 20 plus minutes and the workers gave me a bad attitude. Get better people to work there . The place is full of young adults who aren't doing their job correctly.