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September 2023 by Peter Persico
No way I would recommend car took forever and interior was dusty, previous owner of business at least detailed and then I noticed a dent in passenger seat that wasn't there made very little customer care.
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July 2023 by David Sawyer
Very professional. We were met at our pre-arranged time promptly and we had our estimate and appointment for repair within an hour.
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July 2023 by Robert Keihm
Had my wife’s GMC P/U’s front bumper replaced. Gerber had great customer service and had the car repaired immediately. Would be my first choice to have work done on my vehicles. A company you can trust and rely on. THANKS!!Service: Body & Trim
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April 2023 by Jamealia Harriott
Have repairs done on my BMW. Was finished sooner than expected, they keeped me in the loop throughout the process and pickup was super easy. 10/10 recommend!
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April 2023 by Tamara Guerrero
Ryan was professional and thorough with photos of my vehicle, and the estimate for the damage seems very fair. Please make an appointment as they advertise to do so. A great experience. Thank you.
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March 2023 by Ron Knapik
There is definitely a difference between collision repair facilitIES and Gerber proves it. They went above and beyond with the repairs and customer service on my Honda CRV. I would never go any place else.
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March 2023 by Shanon Knapik
They were great! Worked hard to get my vehicle back to me as soon as possible. I will recommend them to anyone!
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January 2023 by D Bev
These guys did an above and beyond job on my truck. Some companies do the work that needs to be done and send you on the way. This place treats you like a friend. They care about doing a great job and making sure your 100% satisfied when you leave. Thanks again Gerber, you guys surpassed my expectations. Great experience.Service: Body & Trim
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January 2023 by John Mazzariello
They were were recommended by my auto insurance company…I experienced delays, lack of any communication and they left key repairs unfinished when they finally said it was ready - No attention to detail - I’m disappointed with the results - I wouldn’t recommend to any family or friends- the employees seem young snd inexperienced - there are so many better options in the capital region to have your vehicle repaired.Services: Painting
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July 2022 by Jian Dai
They are one of my insurance company, Allstate, affiliated body shops. After an accident last April, Allstate recommended them to me. I'm very happy with the work they did. Last month, I found the window they worked on was not rolling all the way up, they fixed it without charging me even though its slightly out of the warranty period. What's more is that they even reimbursed the cost I had to pay to the dealer for resetting the alarm since they had to disconnect the motor. It's a definitely a very trustworthy place.
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July 2022 by Bernice Borgia
This shop is #1 with me, they have restored two of my cars over the years, they are friendly and have kept me posted while they were working on my car. My Allstate insurance recommended this place, I see why.
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May 2022 by Lynn Rickson
I had a horrible collision and the whole team at Gerber were so kind, patient and professional as they talked me through the process. I can't thank them enough!
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January 2022 by nick r
My vehicle was repaired nicely on the body but the rims and tires were left damaged from the accident. My insurance was billed for rims and tires that weren't put on. I recommend my sister to get her vehicle repaired there despite my experience, giving them the benefit of the doubt... My sisters car was in repair over a month with no communication or updates from their end, and her tire was returned with a gash from the accident... It went into service at mohawk honda for oil change and failed inspection for the tire. She explained the situation to gerber and they claimed to have ordered a tire to handle the situation. Its now been over 3 weeks of her vehicle being off the road because gerber cant find the tire for the car. Mike is extremely unorganized and unprofessional. They almost never answer the phone and not one person in there can give you an answer. The responses are "well you have to talk to ." I called to ask if she could just purchase a tire and get reimbursed and Mike said all he can do is call me if the tire gets delivered at the shop. Save yourself a headache and bring your vehicle elsewhere.Services: Steering/Suspension
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November 2021 by Harold B
Great service, kept me updates via text on the regular. Highly recommended
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August 2021 by Ron Dale
Had a scratch in the front of the hood that I wanted taken out they booked me a appointment to look at it I got there and they fixed it that day in and out experience and the detailer did a great job its like it wasn't there also Melinda at the front desk was amazing as well helping me with all questions while I waited for the car to be done 5 out of 5 for the service I receivedService: General repairs & maintenance
