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November 2024 by Susie Cotsworth
Have been using their service for years. Their professionalism is wonderful, but more than that , they are so very kind and courteous. Thank you so very much ! Susie.
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August 2024 by Jimmy Newc
David S and Felix V called this am and stated they would be onsite at our home in 20-30 minutes. Note: I made arrangements on line 10 days ago and was promptly called back confirming a request for service. Our gutters were not cleaned previously for 2 years and our house is in the midst of big trees and on the lake. Gutters were a mess - vegetation actually growing out of them. The pros were here - they did a 5 star job and could not have been nicer or easier to talk to. The A plus Gutter team is on the Deans List of professions. Bravo. Highly recommended.
J + K N Lake Rd Ontario NY
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August 2024 by Christine McKain-Roth
A Plus has been cleaning our gutters for the last couple of years and does an amazing job! We have a a big, old house with some weird roof lines and a ton of messy trees. It’s impossible for us to do ourselves, and they are a lifesaver. They do such thorough and efficient work, tidying everything up and are always professional and courteous. They are upfront and reasonably priced too, not trying to take advantage of you. They’re very busy because they’re so good, (and because Rochester’s weather is nuts ) so you just have to be patient with scheduling but they always follow through. We’re on the schedule for twice a year cleanings and they’ve always been reliable. So happy to have found them!
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July 2024 by diane truisi
These guys are great. Fit us in on the 4th of July. They cleaned and sealed a couple of known leaks. So impressed we put them on a regular gutter cleaning schedule for next time.
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August 2023 by Nathan Polselli
Great service! Was the first company to respond to my request for a quote. Very reasonably priced and honest guys. No bait and switch with pricing like some other companies can be like. Was able to schedule a gutter cleaning 7-10 days from the time of my call and A Plus Gutter cleaning arrived exactly when they said they would and did a quality job. Thanks guys!!
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June 2023 by Dennis Ulkins
Very dependable and thorough. A human being actually answers the telephone and is almost always available. When not they return calls promptly. Thought businesses like this were a thing of the past. These folks are proof they are not. Highly recommend.
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December 2022 by Hayley Kelly
First attempt to contact them for a gutter cleaning I used their "contact us" form. The first time hitting "submit" there was no confirmation, the page refreshed and the fields cleared. I tried again, same result. Not certain if the form was submitted or not, I waited in case I received a response. I had entered my info after 17:00 Friday so I waited until Monday. Tried form again, same issue. So I called. It was after 17:00 again and I received a woman's voicemail. I left a message. I received no email/text/call back so I tried again. No response. I called again during the afternoon and received a different voice mail recording. I left a message. No response. One star because I have no idea if they even provide service - I would have not chosen a star but you can't post a review without one, it seems.
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November 2022 by George Washington
My first time doing reviews. A plus gutter cleaning never showed up to clean my gutters. I was scheduled to have it cleaned mid November, but nothing. I finally emailed them early December I think. The said they're backed up and will get to my house before 12/21/21. It is now 12/26/21. A plus could've at least call or email me. I would've called another company. I'm disappointed. Now I have gutters full of leaves for the winter.
Response to owner: There were good and decent weather between November and mid December of 2021. Stop making excuses. Your company didn't communicate with me until I left a message and email. Glad you took me off your list.
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November 2022 by Jennifer DeHollander
Extremely professional and wonderful.
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September 2022 by Melanie Marcello
I called for gutter cleaning in the Spring of 2022 - making the appointment was super easy and I requested to be put on a wait list for the Fall. I just called and the nice lady I spoke to quickly confirmed that I was on the wait list for fall and since we live near a tree-line, she would get in touch with me later on to determine when the crew should come back. I will continue to use this company for my gutter cleaning needs - not only is it a good value, but the timing was great and the customer service was incredible!
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August 2022 by Jerry Rock
First time using their service to clean our gutters. They did a fantastic job. Very courteous, prompt, and professional. Will be using them again for our gutter cleanings.
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July 2022 by Laura R.
We've had A Plus clean our gutters for the last few years. The gentlemen were polite, efficient, knowledgeable, and checked all of the gutters and downspouts (ours go into the ground). They checked that the gutters are all pitched correctly, and recommended we trim the over hanging branches, etc. We will schedule with them again in the Fall after the leaves are done.
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May 2022 by Santi Khiosida
My first time doing reviews. A plus gutter cleaning never showed up to clean my gutters. I was scheduled to have it cleaned mid November, but nothing. I finally emailed them early December I think. The said they're backed up and will get to my house before 12/21/21. It is now 12/26/21. A plus could've at least call or email me. I would've called another company. I'm disappointed. Now I have gutters full of leaves for the winter.Response to owner: There were good and decent weather between November and mid December of 2021. Stop making excuses. Your company didn't communicate with me until I left a message and email. Glad you took me off your list.
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April 2022 by Michael Siena
Excellent service, fast, and reliable. I’ve used them for years now and the staff is always great and super friendly. I have a lot of trees and my gutters fill up every year, and the gutters are too high for me to climb safely. After A Plus comes, the gutters run perfectly.
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December 2021 by Dawn DeYulio
DO NOT USE.....A PLUS GUTTER CLEANING INCWaited over a month for gutter cleaning. No communication. I had to call them 3 times, and each time was told I was next on the list. I finally called another company, and they were at my house in 2 days.A PLUS finally shows up after a month (and after the other company cleaned my gutters). They still billed me even though the gutters were clean. I sent a letter with my check, letting them know they should improve communication with their customers.The "owner" wrote the attached letter to me, stating he was putting me on a "No Service" list. Then he proceeds to tell me how great his company is, and shares negative comments about the other business that gave me great service. This man is obviously uneducated, arrogant, and unprofessional. Please think twice about calling A PLUS GUTTER CLEANING INC for any services.
