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March 2024 by David Gross
This branch of Bank of America is very efficient and responsive. On the other hand trying to access the main 800 number service is almost impossible on the numerous times I have inquired. They are also obscure about their bank loan transfers . Avoid them.
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April 2023 by Bessy Lara
I really liked the attention, they are professional and the people who speak English are also super friendly.
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January 2023 by Joan Wardell
Yvonne in customer service took care of my needs & she was knowledgeable & all my issues were resolved . Yvonne is an assest to your organization.
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September 2022 by JT Fēwx
This is the only bank I've ever heard of to NOT ACCEPT CASH DEPOSITS. My daughter lives out of state, I told her to open an account so I could make deposits when she needed money. I took cash from the their ATM to deposit and the teller refused to accept it. This is ridiculous. I could understand if it was thousands of dollars, but this was $600.Then she told me i could deposit a personal check from my account. How is that supposed to work? Is Bank of America recommending I forge her signature to endorse the check? Please Clarify!
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September 2022 by Just in Time
This is the only bank I've ever heard of to NOT ACCEPT CASH DEPOSITS. My daughter lives out of state, I told her to open an account so I could make deposits when she needed money. I took cash from the their ATM to deposit and the teller refused to accept it. This is ridiculous. I could understand if it was thousands of dollars, but this was $600.Then she told me i could deposit a personal check from my account. How is that supposed to work? Is Bank of America recommending I forge her signature to endorse the check? Please Clarify!
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March 2022 by Martin Winter
Bank of America customer service has really sucked over the past year. It takes 30 to 40 minutes to get through to a person. One of their atms at this branch ate my debit card, I found out they do not own there atms and could not retrieve my card. Finally closed my account after 16 years. Stay away!!! TFCU is so much better.
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February 2022 by Jordan AL
After dealing with many incompetent people at different banks, I was really pleased with the service at this bank and especially Nick Senger’s professional and prompt services. Helped me open 7 business and personal accounts and maintains them regularly. Would recommend
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August 2021 by Crystal H
Best way to do banking. So easy. I love it
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May 2021 by Aneta Ventrone
My experience with Nick was very pleasant. He was professional and provided fast service.
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April 2021 by Lisa Petillo
Why TF are they closed on a Saturday?!?
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December 2020 by Douglas Duart
Very tight space hard maneuver your car around. This isn't that one entrance in on the side of the building staff was very courteous and helpful
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June 2020 by Julia Belnavis
The drive thru is filthy, someone threw up God knows what onto the wall where you have to use the ATM facilities for banking. This has been here for at least three weeks. In light of Covid19 much less just cleaning your facilities the condition of this building is unacceptable. I am attaching a photo that you can see for yourself. Unsatisfied customer.
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January 2020 by sally impastato
Todays experience at bank of America was amazing. My mother and i walked in today expecting for someone by the desk to say sorry we cant help you, or you would need to get the information yourself. But no Aldo Jimenez asked us what can I do for you? I proceeded to tell him our situation .He took my mother's information, made a few phone calls and resolved our problem . It would of taken me weeks to resolve it. We were dealing with my mother's pension fund. We all know thats a lot of fun. Not only was he very professional, but he made us feel we mattered. I cant remember ever walking into a bank and feeling that way.
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December 2019 by Rana AAnas
Never open business account with them.And whenever you go to meet with the bank representatives they will be on long conference calls and you have to wait long times
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December 2019 by Tim McLaughlin
Hard enough when bank closes early on Saturday. And they lock the door before 1 o’clock and don’t let anyone in to cash a check even though it hasn’t hit 1 yet.
